Boy, oh boy, it must be Halloween or something.

Had my car towed to the dealer (never been there) on Sunday. Left a voicemail and e-mail with the service manager, since the drop was after hours to give him a heads up. My wife and I carpooled in her Mercury Milan this morning. By 10:30 AM, I still had not heard anything, so I called and spoke with a service advisor. Apparently there was a fire wherever Ford houses their main dealer server(s), and they had to cut power, so sounds like many of the dealer networks were down today.
So, I left work this afternoon to pick up my wife and there was a puddle of motor oil under her car. Sure as $hit it was all over the fan, frame, air dam, etc. What a mess. Looked like it was coming from the oil filter (which uses a cartridge filter with a plastic cover sealed by o-rings). I checked the oil, and it was a half a quart low, so I decided to drive it. Picked up my wife and went to the dealer a quarter mile down the road from her work where I'd just had my truck towed the day before.
Her leaking car gave me a great opportunity to meet the service manager and mingle with three service advisors (they werent too busy today). Luckily, the filter cap was a little loose. They ordered a spare (original plastic cap was pretty chewed up), and I'll go back tomorrow to have it replaced. They spent an hour checking it out, making sure it wasn't something else leaking, tightened up the old filter cap and said to keep an eye on the oil levels until they can replace it tomorrow. They even washed all the oil spray out from under the car and inside the engine bay. No charge!

To the truck: they confirmed it was a stuck fuel injector (I haven't asked yet which one). They have parts coming tomorrow and said it should be back together by Wednesday at the latest. The SM said he's fairly certain it will be covered under either the PT, Emissoins, or Long Term Defects warranty, but they need their network computers to come online to verify for certain.
I was there for just about an hour and a half this afternoon, and on my way out the door, the SM stopped me, called me by name, and wanted to make sure I was taken care of. Great experience so far, and hopefully I'll be back on the road soon.
Happy Halloween!