Quote from: Flexthis2011EB on August 12, 2016, 05:45:20 PM
So i guess my next question is do i have to pay that $1500 for diag and r and r of pcm if that wasnt even the damn problem? And should i have to continue to pay $137 an hour for further diagnostic when i thought they already did all that!??
This is coming from a master certified Ford advisor...
It depends...
There's still a lot of unknowns...And they don't yet know the underlying condition.
A few things that could be going on...
The DLC power fuse...She said make sure they check this as it is the most common and least expensive issue.
They are missing something simple like the fuse and relay for the PCM
There is some wiring cooked due to the OBD scanner...
The scanner pulled a pin(s) out of your diag port...
The PCM backfed into the other modules and took out everything, the instrument cluster, BCM, and PCM.
Now before you panic she also said the last option is very rare as these systems are typically very good at self protection.
Bottom line though, if your PCM is good, then no you should not have to pay for it as they did not exercise due diligence and get you a proper diagnosis. They should eat the first diag fee and just start you over and charge you based on actually finding the problem.