Quote from: DRII on April 26, 2014, 09:43:16 AM
Quote from: Brucelinc on April 26, 2014, 08:48:17 AM
Quote from: DRII on April 25, 2014, 06:45:16 PM
Quote from: Needmoreboost on April 25, 2014, 05:11:08 PM
I just got quoted $200.00 (Ford dealer) for PTU change/service. What is everyone else paying?
i was just quoted $56 per differential by Sears Auto Center...
I seriously doubt if Sears understands the PTU in your MKS and I would be surprised if they have ever changed the gear lube in one. Are you sure they aren't talking about differentials and transfer case on a 4X4 pickup?
i told them the make and model of the car.
i'm going there this weekend, if there is an issue i'll let the forum know.
i think i'll also insist on them collecting the old fluid for me to take home...
Sears did end up completing the service for $95.00 total.
However, it wasn't without some minor complication. the service manager i had spoken to the previous day was not there, so i talked to another tech and he said no problem about changing out the PTU and rear diff fluid. But, he eventually realized he was not fully aware of Ford's PTU (he was assuming it was basically changing out the trans fluid, since the MKS and SHO platform is primarily FWD). he came and told me that the rear diff fluid change was not an issue but the PTU through him off at first. he had to go into the MKS car logs and look up the PTU unit schematics. he actually took me in with him while he looked up everything. after about 20 minutes, including time of me and him talking about AWD systems, this forum and other things; he said he felt comfortable performing the service (some of you all's write ups actually helped out)

. I said for him to be absolutely sure and that if not i didn't have to get it done there. He assured me everything was good.
so he performed the service, it seemed like it took about 45 minutes or so. i had brought in my own fluids (Royal Purple) even though Sears had a brand that they used in house. he collected and showed me some of the fluid that he extracted from each end. the fluid was extremely dirty looking and dark but was not thick or pasty at all. he also mentioned that he double checked the Royal Purple weights to make sure they were correct for the vehicle because the new fluid seemed rather thin to him, everything checked out there.
so i guess all in all everything went OK. i will probably have the fluid checked and perhaps changed again pretty soon at a BG dealer, since they do an actual flush of the PTU and not just a suctioning out. the car feels and drives fine, as far as the trans and AWD is concerned (i am having a slight vibration around 65-70 mph after i got my new wheels put on, which i plan on having the installer look at and take care of)...