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dropped my 2013 SHO off at the dealer for repairs....

Started by 68_GT, December 29, 2013, 10:45:09 PM

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65460

Quote from: BiGMaC on December 30, 2013, 06:01:04 PM
Quote from: 68_GT on December 30, 2013, 04:34:26 PM
that's kinda what I thougt too but I had never heared about flashing at the dealer screwing anythign up becasue it doesn't have the stock tune in it ! I think I'll get that no flash ECU port cover now !

I wish it said "No Flash until YOU speak to the owner"

They do have a OBDII port cover that says "Consult Owner, Do Not Flash" Its red. I just bought one . $11.00 free shipping
2014 Black SHO
Livernois 93 Tune

dmharvey79

Quote from: 68_GT on December 30, 2013, 04:54:55 PM
clunk sound ?

did they diagnose the clicking sounds ?

Two dealerships tossed darts at the problem and the third one cleaned up their mess. The tie rod ends, steering rack, and wheel hubs were replaced, plus they installed Teflon washers on the front shafts. The dealership that installed the rack just bolted it up and called it good, which caused other problems. I believe the clicking sound was the wheel hubs but the first two dealerships were so screwed up I'm not really sure.

dmharvey79

Quote from: dmharvey79 on December 30, 2013, 07:59:15 PM
Quote from: 68_GT on December 30, 2013, 04:54:55 PM
clunk sound ?

did they diagnose the clicking sounds ?

Two dealerships tossed darts at the problem and the third one cleaned up their mess. The tie rod ends, steering rack, and wheel hubs were replaced, plus they installed Teflon washers on the front shafts. The dealership that installed the rack just bolted it up and called it good, which caused other problems. I believe the clicking sound was the wheel hubs but the first two dealerships were so screwed up I'm not really sure.

I was 'less than impressed' with Ford's customer service when this problem popped up (dealership to corporate) and even though I love the car I don't know if I'll ever buy a new Ford again.


IHeartGroceries

Are these things (particularly for the clicking issues) getting repaired with revised parts/components, or just the same stuff that is flawed and will fail again at some point?

I plan to keep this car for a while, and really don't have tons of time between my other projects to constantly make repairs. That is, once the warranty is expired, of course.

Sent from my SM-N900V using Tapatalk

2013 SHO PP

dmharvey79

As far as I know they just replaced the parts and hoped they'd get lucky. No redesigned parts as far as I know so I guess time will tell.

I had no problem with the car having an issue, stuff happens, but I walked away with the feeling Ford was more concerned with covering their six than acknowledging the problem and making it right...totally different than an experience I had with Toyota when my wife's Corolla (about 1/3 the price of my SHO) had a defective ECU a while back. They fixed her car on the first attempt, with zero hassle, and her car has been great for the last 200k miles.

I'm going to keep my SHO for a while (unless it has issues in the future) but I'll probably go back to one of the European automakers for my next purchase...BMW 5-series, Audi S4, something along those lines.





Quote from: IHeartGroceries on December 30, 2013, 08:22:33 PM
Are these things (particularly for the clicking issues) getting repaired with revised parts/components, or just the same stuff that is flawed and will fail again at some point?

I plan to keep this car for a while, and really don't have tons of time between my other projects to constantly make repairs. That is, once the warranty is expired, of course.

Sent from my SM-N900V using Tapatalk



JMR76

I had clicking sounds twice. 

First time it was the inner axle washers.  It would click moving forward or backwards. There was a TSB and that fixed it.  7k miles.

Second time was turn the wheel back and forth.  They replaced the wheel bearing and that fixed it.  13k miles.

I was lucky my dealer correctly diagnosed each problem within an hour while I waited. 
2013 SHO - PP/ GH Intercooler / 170*TS / Cold .026 plugs / MSD Coils / Corsa cat-back / PPE Catted Downpipes / Xtreme-DI XDI-EO HPFP / E 30+ / Gear Head Tuned.

JMR76

Forgot to mention.  All the good work they do, they sure are not in a hurry to do my fuel pump seal recall.  I've been on the list since Aug and they told me as long as I don't smell fuel, they'll do it around March??  Hope I don't blow up.
2013 SHO - PP/ GH Intercooler / 170*TS / Cold .026 plugs / MSD Coils / Corsa cat-back / PPE Catted Downpipes / Xtreme-DI XDI-EO HPFP / E 30+ / Gear Head Tuned.

IHeartGroceries

If it isn't an actual recall, that really doesn't surprise me. I've have had zero luck in the past having repairs made for TSBs, without the symptoms present.

Good luck with the other repairs. Hopefully it is just some teething issues to get out of the way.

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2013 SHO PP

68_GT

for what ever reason I guess some will have problems and some wont with the exact same parts on I guess. If you're concerned about it tell them you smell gas inside and outside the car mainly by the rear passenger door. Mine was really strong and it still took them awhile to get the fuel pump in to fix it. They recommended I not drive the car, but I did. I didn't feel like walking 50 miles to and 50 miles from work. Seemed unlikely that the slight smell of gas would cause the car to burn down.

thanks for the info on the clicking noise I'll discuss that with my dealer. Glad it's a TSB so they don't try to blame my tune. Hopefully they dont blame my tune on the transmission seal either. Anyone know about that issue ? I didn't complain about that they found that issue / leak. The guy I talked to said I should be ok with the tune since there was no MIL or check engine light on. Their transmission guy has a SHO so hopefully he takes care of me.
2013 PP SHO LMS 93V10 tune, 170* T stat, 3bar, K&N drop in, plugs re-gapped, 4in exhaust tips.
UPDATE - 130K miles =blown engine. Unleashed tune and EBPP upgrade turbo billet wheels / Turbo Smart WGA's on a bran new long block. Let's get this SHO on the road !

2013 Fusion Titanium 2.0 EB daily driver ;) - LMS 93 tune and CPE intercooler

BiGMaC

Quote from: JMR76 on December 30, 2013, 08:49:57 PM
Forgot to mention.  All the good work they do, they sure are not in a hurry to do my fuel pump seal recall.  I've been on the list since Aug and they told me as long as I don't smell fuel, they'll do it around March??  Hope I don't blow up.

Here's a link to the NHTSA on the fuel leak recall...dated Dec 22, 2013... The federal government has a campaign on this fuel issue... worth a look, may be able to hustle them up a bit with the info.... I wouldn't wait around.  A car fire is a bad thing!
http://www-odi.nhtsa.dot.gov/cars/problems/recalls/results.cfm?SearchType=QuickSearch&rcl_ID=13V227000&summary=true

•2013 Taurus SHO nonPP - All Ford factory options, 3BAR MAP, LMS v8 tune (mods for 3BAR, DPs, and T-stat), Paint & plastic correction, CQuart finest all exterior surfaces, limo black window tint,VLED Triton switchbacks, Daytime BrightLites switchback DRLs, full interior and exterior LED conversion, Lamin-X charcoal blackout tail lights and reflectors, PPE catted and coated downpipes, EBPP coated hotpipes with BoVs VTA, MDesign CAI
•2013 F250 CC Lariat 6.7EB Diesel -stock

IHeartGroceries

^So the NHTSA website indicates it is actually a recall, with Ford proactivly contacting owners and such. Am I reading that correctly?

If that is the case, I'd consider any delay unacceptable, personally. Need to find out if the recall has been performed on my CPO SHO.

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2013 SHO PP

68_GT

shoud get my SHO back tomorrow.

I was told they replaced the outter sections of my front CV shafts with an updated version to fix the clicking I heard. I'll confirm and get more info once I actually go up there to pick it up. I was told there was a TSB on that clicking noise and that was the fix.

also had a seal replaced in the transmission that was supposedly a TSB also. I never noticed a leak but they said it was running onto the trans housing.

SYNC updated and fuel pump replaced.

2013 PP SHO LMS 93V10 tune, 170* T stat, 3bar, K&N drop in, plugs re-gapped, 4in exhaust tips.
UPDATE - 130K miles =blown engine. Unleashed tune and EBPP upgrade turbo billet wheels / Turbo Smart WGA's on a bran new long block. Let's get this SHO on the road !

2013 Fusion Titanium 2.0 EB daily driver ;) - LMS 93 tune and CPE intercooler

BiGMaC


•2013 Taurus SHO nonPP - All Ford factory options, 3BAR MAP, LMS v8 tune (mods for 3BAR, DPs, and T-stat), Paint & plastic correction, CQuart finest all exterior surfaces, limo black window tint,VLED Triton switchbacks, Daytime BrightLites switchback DRLs, full interior and exterior LED conversion, Lamin-X charcoal blackout tail lights and reflectors, PPE catted and coated downpipes, EBPP coated hotpipes with BoVs VTA, MDesign CAI
•2013 F250 CC Lariat 6.7EB Diesel -stock

DJE624


SHOdded

2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!