Started by irondoor19, August 24, 2017, 01:32:33 PM
Quote from: firewater88 on September 18, 2017, 10:33:00 AMI was waiting to see if you had heard anything back yet. I have not heard back either yet, going on 2 months since last reply from them. Have sent 3 emails since then, getting ready to fire off another one soon.
Quote from: ZSHO on September 18, 2017, 11:36:09 AMI just pm'ed him a courteous friendly reminder. Z I made certain this did not end up on there spam folder.
Quote from: AJP turbo on September 18, 2017, 12:52:14 PMStill kind of strange that they would respond to a forum PM than from regular customer emails?...That would kind of bug me...Seems they only respond when it becomes a public issue, as to avoid bad pub
Quote from: Macgyver on September 18, 2017, 08:28:42 PMYes. More people here read than post as in most forums. I have learned not to trust this Intake place.I bought the light kit from Drive Bright DRLs since people said they work well. Lets just say I got the same treatment as people here are getting from the intake place. My kit was of terrible quality and I had a DOA puddle light. 3 emails. multiple Phone calls. Very very poor customer service. Now I gotta pray that the kit makes it a year. If I need warranty stuff replaced. I cannot imagine how long that will take. Same situation here with the intake. Nope Not gonna. It looks awesome but its not worth the hassle.
Quote from: Blackhawk on September 19, 2017, 12:24:45 PMSo contact I had was Sept 6th asking for pics and I responded within a day with them. Sent another ping on the 15th and still haven't heard anything. It's sad because I am really happy with the product and am strong advocate on facebook for it.
Quote from: ZSHO on September 25, 2017, 12:17:03 PMI will no longer intervene,due diligence on my part as the word needs to get out to the Ecoboost community of the lack of customer service and support. Z