So this summer will be 2 years that I've had the SHO. The taillights had flaking chrome when I bought it and was under factory warranty so I had them replaced right away. Last summer I had them replaced again under warranty and now that it's warm I see they are flaking again. I keep asking for the SLE lights and I'll do it again this time. If they won't give me what I want then I'll just make them replace them every year. Gotta love having things under warranty!

Man, that's a nuisance, and well short of customer service in the dealership's department I'd say.  Oh well ...

Quote from: SHOdded on March 16, 2015, 07:26:07 PM
Man, that's a nuisance, and well short of customer service in the dealership's department I'd say.  Oh well ...

So far they are sticking to the "Ford replaces like for like". I'd like to do some Lamin-x but not if I have to redo them every year. I'll just keep getting the new ones as long as they keep replacing them.

Mine are a complete disaster.  Had them replaced once under warranty but I'm out of warranty now.  May have to finally break down and get some non-chrome ones or try and plastidip.

Mine are holding up well so far. Remember, Ford has a 3 year part warranty... So maybe......

3yrs???  I thought it was 1yr.


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How about we meet in the middle:  2 yr/unlimited miles.
http://owner.ford.com/maintenance/service-coupons-and-offers.html

Quote from: SHOdded on March 18, 2015, 09:02:51 AM
How about we meet in the middle:  2 yr/unlimited miles.
http://owner.ford.com/maintenance/service-coupons-and-offers.html

Yep, this is what I was told last year when they replaced them.  With this warranty on parts and the chrome lasting less than a year at a time I will just get a new set every time it peels.  Maybe after enough sets they will give me the SLE lights and save themselves some money.

& the bad part, with us that got an extended warranty, they aren't covered as are considered a trim item.

Oh wow. Two year part warranty.  I've got 3 days left on my part warranty then. Dealer called! Thanks for the info guys.

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I just called to see if they would just order them but they need me to come in so they can get pics of them to send to Ford again.  I need an oil change anyways and have Friday off so I might as well go waste some time.

Might as well pester them about getting SEL lights instead if they're gonna waste your time

Quote from: SHOdded on March 18, 2015, 11:53:11 AM
Might as well pester them about getting SEL lights instead if they're gonna waste your time

You know it!

Probably can't get rid of the chromies fast enough, why else would they torture y'all with them!  Need to get a skeleton key to the parts dept and pull a switcheroo.

So my car is at the dealer for a coolant flush and tail light replacement.  Just an FYI that they are telling me that if the taillights were replaced under the factory warranty once (which they were) then the two year parts warranty doesn't apply.  They also said that the parts warranty changed to one year - which makes no sense.  He suggested I call Ford customer service so I did and they basically told me that there isn't a "known issue" with the tail lights peeling so I am out of luck...It disappoints me they won't stand behind the failure on a car this expensive when so many people are having it.  They did say (in theory) if enough people call and they document it they may issue a later recall.  I seriously doubt that will happen but if anyone wants to please call Ford at 1-800-392-3673 and let them know.