They dealer chose cause I personally know the service manager. And do believe he did everything he could for me in my situation, without risking penalty to him self. So yes he was apprised of everything I did to my car, he was really in between a rock and hard place. The only he could do is give a great deal on the repairs, and from what he showed me for any one else it would have been double. And quote his words exactly. " if ford seen my car they'd void the warranty on the spot."
As I am a employee I will keep my opinions about Ford brief. Its not the place it use to be. Even with my coworkers ecoboost f150 with 20k on a cam phasers going out, which is well known problem. They wouldn't warranty because of varnish on internals, and he claims he changed the oil every 3-5k. And after working there for 28yrs you get to know a lot of people inside there, and nobody could help him. And he was told if he continued pursuing they'd just void his warranty all together.
I know all about magnus moss act. But Fords don't have to prove nothing, they got deeper pockets and better attorneys.