Got the SHO back today. All is well! I forgot how quick it was after not driving it for a week and a half.
If the shade goes, it sounds like someone is beating (LOUDLY) on your trunk whenever you put it in reverse whether the shade is up or down. If it didn't do that, I wouldn't have minded so much (plus its under the B2B warranty so why not?). It did cut down on my AM coffee when backing out of the driveway though...