my 2013 SHO was just in for this.  They had to replace the outside trim because it contains the pad.  Said my 6/7 buttons didn't work.

Bot a big deal, except took them 2 tries and 3 days to get all the correct parts.

Quote from: DJE624 on January 15, 2014, 08:18:02 PM
Never had the problem but the first thing that comes to mind is disconnecting the battery to see if resets.

Tried that to avail ... still had problem after

Quote from: goblues38 on April 06, 2014, 07:56:12 PM
my 2013 SHO was just in for this.  They had to replace the outside trim because it contains the pad.  Said my 6/7 buttons didn't work.

Bot a big deal, except took them 2 tries and 3 days to get all the correct parts.

It's acting like that might be the case but every button I punch lights up the pad ... the other weird thing it does is I can lock the whole car up by just pressing the 7/8 button ...no need to hit 0/9 with it 

Quote from: Frozen Taurus on April 06, 2014, 09:07:40 PM

Quote from: goblues38 on April 06, 2014, 07:56:12 PM
my 2013 SHO was just in for this.  They had to replace the outside trim because it contains the pad.  Said my 6/7 buttons didn't work.

Bot a big deal, except took them 2 tries and 3 days to get all the correct parts.

It's acting like that might be the case but every button I punch lights up the pad ... the other weird thing it does is I can lock the whole car up by just pressing the 7/8 button ...no need to hit 0/9 with it 

I have been locking mine by putting my thumb between the 7/9 and the 0/9 for the last few years. That works much better for me than trying to hit both spots with two fingers. Someone gave me that trick on a forum and explained to me that it was a trick he learned from older Fords that used the same keypads. Just relaying what I was told and has worked well for me.