2013 LED Tail Light Issue

SwampRat · February 26, 2014, 11:45:50 AM

Quote from: Bigjht on February 26, 2014, 11:30:52 AM
They have actually been a very good service dept. I have seen numerous instances both in person and read online where many dealerships are doing this now.

I guess that as long as they take care of you that is all that matters !

A while back ( 3 or 4 months ) ago I ended up with a cracked lens , someone backed into it is my guess and I ordered a MINT used passenger side trunk lid portion for $102.00 with shipping off of Ebay. It was super easy to replace .

FoMoCoSHO · February 26, 2014, 12:07:20 PM

Quote from: SwampRat on February 26, 2014, 11:12:36 AM
Quote from: DJE624 on February 26, 2014, 07:58:07 AM
Ford doesn't trust that dealer very much? What they should have done was just ask for the bad one back so they could investigate what the problem was.

Really ? ! You got to be kidding me .... sounds like a flaky service dept .

Nope, just Ford trying to protect itself from fraudulent dealerships.

curry67 · February 26, 2014, 09:47:17 PM

Ive heard of this from the taillight chrome debacle. Always pending approval.

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BiGMaC · February 26, 2014, 10:43:31 PM

Quote from: curry67 on February 26, 2014, 09:47:17 PM
Ive heard of this from the taillight chrome debacle. Always pending approval.

Actually I understand that all U.S. warranty claims are actually approved by Ford.. A friend is the service manager at a local dealership... he is lamenting this since Ford apparently has the lowest warranty return rate of U.S manufacturers, and that's a lot of his employees pay and justification for adequate numbers of mechanics.

2013 LED Tail Light Issue

SwampRat

FoMoCoSHO

curry67

BiGMaC