was traveling Saturday afternoon and all of a sudden the engine begins to studder, the engine light comes on, and i smell gas in the passenger compartment. i was able to nurse the car home and eventually to the dealer where i brought my MKS (Lexus) and extended warranty (Fidelity Platinum). they looked at it and said Ford's Direct Injection Twin Turbo is more than what they're comfortable with working on, so they had it towed to a nearby Lincoln dealer which i have been to before.
the Lincoln dealer said they would do a diagnostic today, which i'm responsible for, and then begin repair assuming its covered under my extended warranty. thank goodness i haven't done any mods to the car yet!
does anyone have any idea as to what the problem might be?
also, i asked the Lincoln service guy about installing the SP534 plugs in the engine, which i already purchased, since they will probably have to open the engine anyway and see it could be done under the warranty repair or at least at a reduced rate :shifty: maybe that will be somewhat of a silver lining...
Sounds like a bad injector or connection to me. Or maybe the HPFP.
Definitely sounds like a fueling component.
At least your engine didn't burst into flames. XD
Sent from my SM-N900V using Tapatalk
just got a call back from the Lincoln dealer; they said that the coil in cylinder #3 failed. Fidelity gave the OK to proceed with the repair.
he wouldn't budge on the spark plugs (wanted full charge) >:(, even though they clearly are going to have to open up the engine bay already. they said the official factory plug is the CYFS123YT3 replacement and thats what they will install. I'm not sure if thats the SP534???
anyway, he said he would be finished with it today...
are there any official TSBs from ford to replace the spark plugs with SP534s?
Glad it seems to be a relatively simple fix. Hopefully you'll be cruising again soon.
Quote from: DRII on March 18, 2014, 09:47:49 AM
are there any official TSBs from ford to replace the spark plugs with SP534s?
I don't think so. They'll probably put in a SP528. At least you'll be back on the road tonight, hopefully!
yep hopefully, barring something crazy happening and will be driving as aggressively as ever. the 3.5EB is a performance engine and is meant to be driven hard! i'm disaapointed this came up, but i know not to expect perfection and will chalk this occurrence to chance (sometimes parts will fail regardless of manufacturer, and i've always had overall good experiences with Ford).
I'm glad i negotiated hard for that extended warranty, i didn't expect to have to use it so soon...
Quote from: DJE624 on March 18, 2014, 09:56:38 AM
Quote from: DRII on March 18, 2014, 09:47:49 AM
are there any official TSBs from ford to replace the spark plugs with SP534s?
I don't think so. They'll probably put in a SP528. At least you'll be back on the road tonight, hopefully!
Yep, I would also bet SP528 is what they would put in.
Quote from: TSS on March 18, 2014, 10:26:19 AM
Quote from: DJE624 on March 18, 2014, 09:56:38 AM
Quote from: DRII on March 18, 2014, 09:47:49 AM
are there any official TSBs from ford to replace the spark plugs with SP534s?
I don't think so. They'll probably put in a SP528. At least you'll be back on the road tonight, hopefully!
Yep, I would also bet SP528 is what they would put in.
Me2... product liability.
coil packs are going to fail here and there it's an electronic component. I just replaed all 8 on my 07 Expedition becasue 3-4 were bad so I just put a fresh set on there. It has 83K miles on it and with new spark plugs it runs perfectly now. You probably smelled fuel becasue the engine started dumping fuel (running very rich) becasue it went into limp mode for safety due to the misfire. Easy fix. And you can swap out your plugs in 30 minutes. It's super easy.
Plus 1 on that. My daddy always said if you're gonna replace 1 bad coil, do em all.
Brad
2010 SHO with PP
Sent from my iPhone
Quote from: FracaSHO on March 18, 2014, 12:43:02 PM
Plus 1 on that. My daddy always said if you're gonna replace 1 bad coil, do em all.
X3... Brad did we have the same Dad? :biggrin:
Quote from: 68_GT on March 18, 2014, 12:38:21 PM
coil packs are going to fail here and there it's an electronic component. I just replaed all 8 on my 07 Expedition becasue 3-4 were bad so I just put a fresh set on there. It has 83K miles on it and with new spark plugs it runs perfectly now. You probably smelled fuel becasue the engine started dumping fuel (running very rich) becasue it went into limp mode for safety due to the misfire. Easy fix. And you can swap out your plugs in 30 minutes. It's super easy.
ah yea, i wish i had some of you all's skills underhood, but sadly i don't :-[.
and the dealer and warranty company only want to do what is technically necessary. the tech already told me that putting in the SP534 plugs would be considered warranty fraud and that he had use the 'official' replacement plug C:-) :angry1: C:-)
Quote from: DRII on March 18, 2014, 01:24:54 PM
Quote from: 68_GT on March 18, 2014, 12:38:21 PM
coil packs are going to fail here and there it's an electronic component. I just replaed all 8 on my 07 Expedition becasue 3-4 were bad so I just put a fresh set on there. It has 83K miles on it and with new spark plugs it runs perfectly now. You probably smelled fuel becasue the engine started dumping fuel (running very rich) becasue it went into limp mode for safety due to the misfire. Easy fix. And you can swap out your plugs in 30 minutes. It's super easy.
ah yea, i wish i had some of you all's skills underhood, but sadly i don't :-[.
and the dealer and warranty company only want to do what is technically necessary. the tech already told me that putting in the SP534 plugs would be considered warranty fraud and that he had use the 'official' replacement plug C:-) :angry1: C:-)
Them doing the bare minimum is to be expected. Did they actually use the term 'warranty fraud!?' What a joke. Whether it's ignorance or stupidity it all annoys the same.
Brad
2010 SHO with PP
Sent from my iPhone
Quote from: FracaSHO on March 18, 2014, 01:36:13 PM
Quote from: DRII on March 18, 2014, 01:24:54 PM
Quote from: 68_GT on March 18, 2014, 12:38:21 PM
coil packs are going to fail here and there it's an electronic component. I just replaed all 8 on my 07 Expedition becasue 3-4 were bad so I just put a fresh set on there. It has 83K miles on it and with new spark plugs it runs perfectly now. You probably smelled fuel becasue the engine started dumping fuel (running very rich) becasue it went into limp mode for safety due to the misfire. Easy fix. And you can swap out your plugs in 30 minutes. It's super easy.
ah yea, i wish i had some of you all's skills underhood, but sadly i don't :-[.
and the dealer and warranty company only want to do what is technically necessary. the tech already told me that putting in the SP534 plugs would be considered warranty fraud and that he had use the 'official' replacement plug C:-) :angry1: C:-)
Them doing the bare minimum is to be expected. Did they actually use the term 'warranty fraud!?' What a joke. Whether it's ignorance or stupidity it all annoys the same.
Brad
2010 SHO with PP
Sent from my iPhone
yea, 'warranty fraud'!
and then the service advisor said that i should only use the officially designated plugs because others might cause the piston to break ::)
he was like, those 'tuner mods' are not recommended, LOL...
i was already mad that something broke in the first place and that i had to pay for the diagnostic out of pocket, so i left it alone.
if anyone knows of performance oriented service departments in the northeastern NC or southeastern VA area; please let me know...
Warranty fraud, my ass! I think the Motorcraft site still lists the old SP512 as the replacement. O'reilly auto parts' site lists both the 528 and the 534 as direct replacements for the 2010 - 2012 MKS ecoboost.
I am sure either the 528 or 534 would be fine. If I was not running a tune, I would probably have used the 528s gapped at the recommended .035. With higher boost levels, the cooler 534 and .030 gap is preferable. Obviously, you don't want to tell most service writers to use 534s because you have a tune or they would certainly get their panties in a wad.
I got really good at changing coils on my Lincoln LS. That engine was notorious for bad coils. I haven't heard of many problems with the ecoboost but electrical components can fail.
and doesn't Ford use the 534s standard now in the transverse 3.5 EB anyway?
Quote from: DRII on March 18, 2014, 02:17:11 PM
and doesn't Ford use the 534s standard now in the transverse 3.5 EB anyway?
Yes, on 2013s and newer. They still recommend a gap of .033-.037, though.
The more storys like this and the fire issue the more i think this will me my first last and only ford.
he was like, those 'tuner mods' are not recommended, LOL...
[/quote]
What a D BAG!!!
Brad
2010 SHO with PP
Sent from my iPhone
Quote from: panther427 on March 18, 2014, 02:50:33 PM
The more storys like this and the fire issue the more i think this will me my first last and only ford.
I think this answers the question on how the Lincoln dealer views mods...they are probably used to Lincoln customers who are happy that their cars start, I doubt that they are serious performance minded. I have had no problems from my dealer about anything done to the car. I do understand that they won't go away from the recommended plug simply because it does away with them being responsible for anything that could possibly go wrong. This sounds like a dealer that is just an old time dealer. I think it really pays to do some research on the dealers service department before purchasing just to get a "feel" for their outlook on performance. I know both my servicing dealer and my selling dealer never had a problem with any mods, but both were performance oriented and have been great.
It definitely sucks when you have an issue with a newer car but I'm not aware of any make that is problem free. I've owned Fords all my life as well as a Civic Si and an Audi A4. Knock on wood I've never had an issue with a Ford product (Ford dealers are another story). The A4 had problem after problem and it only had 80k miles on it when I got rid of it. I'm at 38k now and so far not a single issue (again, knock on wood).
Quote from: panther427 on March 18, 2014, 02:50:33 PM
The more storys like this and the fire issue the more i think this will me my first last and only ford.
Quote from: panther427 on March 18, 2014, 02:50:33 PM
The more storys like this and the fire issue the more i think this will me my first last and only ford.
Did you read the original thread that got deleted?
Quote from: mjhpadi on March 18, 2014, 03:15:14 PM
Quote from: panther427 on March 18, 2014, 02:50:33 PM
The more storys like this and the fire issue the more i think this will me my first last and only ford.
I think this answers the question on how the Lincoln dealer views mods...they are probably used to Lincoln customers who are happy that their cars start, I doubt that they are serious performance minded. I have had no problems from my dealer about anything done to the car. I do understand that they won't go away from the recommended plug simply because it does away with them being responsible for anything that could possibly go wrong. This sounds like a dealer that is just an old time dealer. I think it really pays to do some research on the dealers service department before purchasing just to get a "feel" for their outlook on performance. I know both my servicing dealer and my selling dealer never had a problem with any mods, but both were performance oriented and have been great.
This. If the dealer installs a non correct part, even though we say it will work, if it causes damage they will be responsible for the repairs and not Ford corporate. My local dealer knows I have a tune in my SHO and Xsport. I tell them do not reflash the computer every time I go in. The SHO is long out of factory and powertrain due to mileage. It's on my dime.
alright, got the car back from the dealer tonight. I'm actually pretty happy, but not so sure i should be.
first, i didn't have to pay for the diagnostic. was happy about that. Fidelity handled all of the warranty cost, which was only $265, plus $75 towing fee, which was lower than i thought it would be.
second, i started a thread about tire roar coming from the car since last week, thought it was chopped tires, come to find out it was a failed wheel bearing! the tech test drove the car after they replaced the failed ignition coil and diagnosed it right away. they replaced it (right front) under Ford's power train warranty free of charge. whats strange is that the roar did not start until i got the tires rotated and balanced at the horrible Ford service center (they were brought out by a good dealer so i thought things may have changed). is that just a coincidence? i have my doubts, that dealer is officially incompetent in my eyes now! its the second time something like this has happened at that particular dealer!
so all in all, everything was done at this Lincoln dealer today for free, the engine is purring again and feels very strong, the ride is smooth as butter and its serenely quiet once more, and now the tire feel like they have better grip and handling. and i saved at least $766 for the new tires i was going to buy. thats all good, but having at least two somewhat significant problems (failed ignition coil and wheel bearing) this early on is giving me pause (at least a little bit). i definitely won't be doing any engine mods, that voids the extended warranty, for at least a while longer until i get a better feeling of how this car is going to hold up...
Glad you got those two bugs worked out. I really don't think that's too bad. It is a '10 after all.
Discretion can indeed be the better part of valor. Enjoy the renewed ride!