Quote from: AJP turbo on September 19, 2016, 11:43:33 PM
I think some of what makes SCT great also makes them out of touch a little bit...They are BIG....so I think sometimes the left hand doesn't know what the right is up to.
Ford is reusing some of the strategy catch codes...So I think that's why the dumb SCT guy fought with SHOLX about what his car was....They have told me before that my strategy was for an old ford ranger lol....But that's just going off the 4 digit code..When they get the entire strategy they should be able to tell what it is
And unfortunately I think the guys at SCT on the frontlines for retail customer support are not the greatest personnel SCT has to offer
I agree completely. I do want to clarify though. The fight was regarding my 2013 MKS. He repeatedly said they do not support the Lincoln MKS. The fact that it's an SHO with a different badge did not matter to him.
After about 30 minutes of trying to hang up on me, he went to a supervisor who told him that my car is supported.
I have had two vehicles with DiabloSport programmers. Very different experience, but maybe I was just lucky.
Wish our platform was popular enough to attract Cobb. I like their device.
For anyone reading, I wouldn't take my experience as a reason to not use SCT. The tuners are what matters and we have great ones that use SCT.