Quote from: BoostfoSHO on May 16, 2018, 04:10:18 PM
I should have know better and just paint them at home. It so hard to find capable and experienced people and their jobs where the oil field is at. There is so much demand for employees that employers hire anyone and no training given cause of extremely high turn over rates and the one screwed is the consumer.
I specifically told them where not to coat and even taped off the Piston area and what do they do? They remove my tape and cost the whole thing.
I got a quote at the dealer and it's $414 bucks for new calipers I hope they'll at least go halfs with me so I won't be out too much. But I have a feeling they're not even gonna help with a penny because they said they didn't specialized in calipers but we're willing to give it a try.
Do y'all think if they removed the coating and sanded the inside of the calipers they would be usable? I would think as long as the rubber seal and boot keeps the Piston inside and doesn't leak oil they should be good, no?
Sent from my Moto Z (2) using Tapatalk
They should go more than half, if they cannot remove the coating and make them usable it is on them. THEY are supposed to be the experts, if they have not powder coated calibers before it sounds like they should not have taken the job until they knew how. Compounding that is that you went out of your way to prep for them and they then messed it up. May very well have been a new guy that didn't know or not trained yet making a bad decision on his own without asking. It happens, BUT that does not mean YOU the customer should be out anything more than a longer wait while they fix it.
I work in a service industry and that is just the way it goes, if we make a mistake WE make it right, not push the $ back on customer.
Hoping for a good outcome for you!