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Ford dodging warranty work!!!

Started by jimmyducati, September 08, 2014, 05:00:11 PM

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PokerMunkee

#45
Yup, I'd create a bunch of of bogus receipts and hand them over.  You could really have some fun with this!

Go get a bunch of these:




What are they going to do?? LOL

Someone needs to create a program that will generate bogus receipts with any date/time, shop name/address, amount, description, etc.  Hell, one probably exists out there some where.

Just search "oil change receipt" in images.google.com and find ones that match what you need LOL.
2013 SHO PP - Ignot Silver/Charcoal
Unleashed 91 tune w/ 3BAR, Corsa exhaust, LEDs everywhere
2011 F-250 6.2 CCSB FX4

SHOdded

2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!

FoMoCoSHO

Quote from: SHOdded on September 10, 2014, 11:05:30 AM
Quote from: FoMoCoSHO on September 10, 2014, 10:17:41 AM
The second part is an incorrect assumption. Warranty work pays less than customer pay.
Physicians get rated by insurance partly on the basis of the number of tests they order.  The fewer the tests, the better rating the doc is likely to have.  There may even be bonuses involved.  Is there a similar relationship between Ford & the dealership?
No, ford pays as little as possible on warranty work.

FoMoCoSHO

Quote from: PokerMunkee on September 10, 2014, 03:43:24 PM
Yup, I'd create a bunch of of bogus receipts and hand them over.  You could really have some fun with this!

Go get a bunch of these:




What are they going to do?? LOL

Someone needs to create a program that will generate bogus receipts with any date/time, shop name/address, amount, description, etc.  Hell, one probably exists out there some where.

Just search "oil change receipt" in images.google.com and find ones that match what you need LOL.
Just get an OCR character reader, most scanner programs have them. Then we can all donate a bunch of receipts and he can just change the date as necessary, lol.

3rd party mediation with an oil analysis would probably do the trick also.

IHeartGroceries

I feel like I'm taking crazy pills here.
So, even those of you who pay for service, be it at the Ford House, or any place else, you don't retain your service order/invoice?

Even if you felt it weren't necessary to do so for warranty purposes, what about when the times comes to sell a car? I guess some of you don't realize how much easier it is to sell a car (especially a sporty vehicle) with a big log of service records to show off to a potential buyer?
I mean, you can argue until you're blue in the face about retaining receipts, but if it were me in need of warranty work, I'd have receipts, and this is at least one warranty dodge off of their (long) list.

The proof is in the pooding. You can continue your senseless belligerence about keeping receipts, I guess...until you need something fixed again. Heh.

Amazing. Even something that occurred as common sense to me at age 16 is totally lost upon others.

Sent from my SM-N900V using Tapatalk
2013 SHO PP

SHOdded

I do pay for service, a) because it is relatively cheap, and b) simply more convenient, bundling it in with the other checks Ford provides.  And yes, I am OC about keeping receipts.  Do I advocate keeping them?  Obviously!  Do I agree with having your feet put to the fire if you don't keep such receipts?  Nope!

You make good points, IHG, good habits no doubt, and documentation is the cornerstone of a good legal case.  BUT, if they have cause to question, let them state what the cause is.  That is all I am saying.
2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!

IHeartGroceries

I won't argue against that.
It's definitely an irritant, I'm sure, for those who truly do maintain their vehicle, but may not have saved their records.

My argument from the start has simply been to retain your records, in order to avoid this all together.

I've been apart of auto forums since 2001. I've seen some pretty unbelievable and hilarious excuses produced by auto dealer service departments, for denying warranty coverage. It's essential to allow them as little ammunition as possible, when you head in to have warranty service performed.

Anyway, I agree with an earlier post - don't thrown in the towel yet, OP. It's at least 75% finding the right dealer.
Best of luck.

Sent from my SM-N900V using Tapatalk
2013 SHO PP

PokerMunkee

#52
The point is that the type of oil and frequency of oil changes doesn't have a damn thing to do with oil leaking from a defected part. They are fawking with you, so fawk with them back.  Give them some hilarious bogus receipts and make them call you a lier to your face. 

If your engine blew up, then I'd expect them demanding proof of oil changes.   
2013 SHO PP - Ignot Silver/Charcoal
Unleashed 91 tune w/ 3BAR, Corsa exhaust, LEDs everywhere
2011 F-250 6.2 CCSB FX4

jimmyducati

Quote from: IHeartGroceries on September 10, 2014, 06:20:03 PM
I feel like I'm taking crazy pills here.
So, even those of you who pay for service, be it at the Ford House, or any place else, you don't retain your service order/invoice?

Even if you felt it weren't necessary to do so for warranty purposes, what about when the times comes to sell a car? I guess some of you don't realize how much easier it is to sell a car (especially a sporty vehicle) with a big log of service records to show off to a potential buyer?
I mean, you can argue until you're blue in the face about retaining receipts, but if it were me in need of warranty work, I'd have receipts, and this is at least one warranty dodge off of their (long) list.

The proof is in the pooding. You can continue your senseless belligerence about keeping receipts, I guess...until you need something fixed again. Heh.

Amazing. Even something that occurred as common sense to me at age 16 is totally lost upon others.

Sent from my SM-N900V using TapatalkI

Can I suggest checking your tone about keeping receipts being "common sense", this ranks as a high priority in life you you, clearly... But some of us (the majority it seems) think it's nonsense to require this documentation for a repair that clearly is not associated with my frequency of oil changes. Is it a good idea, yes... Am I taking this as a learning experience, if for nothing else just to get as much work done under warranty as possible in the future. We can all agree that it's never a bad idea to keep these records, but belittling is really not helping this process.
2010 White SHO w/two tone interior
2005 Ducati 999s  (the daily ridder)
1998 Ducati 916  (the beauty queen)
1995 Ducati 900ss (the track terror)
1978 Harley Davidson Shovelhead

jimmyducati

Iheartgroceries, sorry for the harshness of my last response... The towel is no where close to being thrown in... This will be satisfied!
2010 White SHO w/two tone interior
2005 Ducati 999s  (the daily ridder)
1998 Ducati 916  (the beauty queen)
1995 Ducati 900ss (the track terror)
1978 Harley Davidson Shovelhead

MDesign Performance

My front turbo has been a bit leaky, anyone have this done themselves personally? Anyone have a link or part number for the updated part or a service manual scan of the job? Might have to tackle this sometime soon.

Good luck OP, I'd read the fine print of your warranty and analyze it accordingly to validate your claim or invalidate Ford's against performing the work.
2011 MKS EcoBoost: MDesign Carbon Cold Air Intake; SP-534 Plugs; Power Stop C/S Rotors

sales@mdesignperformance.com
www.mdesignperformance.com
www.facebook.com/MDesignPerformance

SHOnUup

Quote from: Spartn27 on September 11, 2014, 01:32:14 AM
My front turbo has been a bit leaky, anyone have this done themselves personally? Anyone have a link or part number for the updated part or a service manual scan of the job? Might have to tackle this sometime soon.

Good luck OP, I'd read the fine print of your warranty and analyze it accordingly to validate your claim or invalidate Ford's against performing the work.
Could be this pipe coming from the saxophone part of CAI to turboJust looking up at this from under car I could only see build up on it and had to press on it to see the tear. In "maintenance" I have short thread labeled "checking turbo piping" with more info. $200 part that is covered under 60k drive train.  Takes 30 minutes to change out.
2011 Sterling Gray Metallic SHO non PP,
12.4211 @ 110.28 Livernois 3bar tune & CAI,
Added since...PPE catless Dpipes, Megan coilovers, Powergrid adjustable end links, and EBC slotted rotors and red stuff pads.
Tommy Designs grille with carbon fiber hydrographics, fender badges and fog bezels hydrodipped also, tinted windows, head & taillights, debadged trunk with all chrome plasti-dipped, black calipers, obdlink mx scantool running torque pro on 7" tablet.

MDesign Performance

Quote from: SHOnUup on September 11, 2014, 06:56:57 AM
Quote from: Spartn27 on September 11, 2014, 01:32:14 AM
My front turbo has been a bit leaky, anyone have this done themselves personally? Anyone have a link or part number for the updated part or a service manual scan of the job? Might have to tackle this sometime soon.

Good luck OP, I'd read the fine print of your warranty and analyze it accordingly to validate your claim or invalidate Ford's against performing the work.
Could be this pipe coming from the saxophone part of CAI to turboJust looking up at this from under car I could only see build up on it and had to press on it to see the tear. In "maintenance" I have short thread labeled "checking turbo piping" with more info. $200 part that is covered under 60k drive train.  Takes 30 minutes to change out.

I have hard pipes, replaces all factory intake piping. Also the oil is noticeably around the return line feed so I'm guessing the TSB hasn't been done. I bought the car with low miles, a 2011 with 20k earlier this year so that might be why.

Anyone ever have this done at the dealer and have any service receipt to compare prices to?
2011 MKS EcoBoost: MDesign Carbon Cold Air Intake; SP-534 Plugs; Power Stop C/S Rotors

sales@mdesignperformance.com
www.mdesignperformance.com
www.facebook.com/MDesignPerformance