can't update tune

[black99lightning]

Open up Tuner Updater.  Plug tuner into USB.  Click Update Tuner icon.  Finds the tuner, then I get an error pop up box.  "an error occured while trying to determine application update status.  The request failed with an empty response."  So I open up the error log, and it reads...

8/16/2014 5:17:46 PM
   Tuner Update Application V2 Release 1.9.3.6
   OS version: Microsoft Windows NT 6.0.6002 Service Pack 2
   Error Reading Interceptor Status - Return Code: 0x0409
   Error reading Interceptor status

Please disconnect the device and try again. If this problem continues contact technical support.

End of entry

Is the problem with Livenois' server?

[SHOnUup]

On computer this is? I know when I got updated tunes I had to download the app (installer thing) and then restart computer so it would run.

[black99lightning]

On computer this is? I know when I got updated tunes I had to download the app (installer thing) and then restart computer so it would run.

I already have tunes on the Mycal.  I didn't check it today.

[SHOnUup]

Any progress?

[black99lightning]

Any progress?

It was actually my Belkin Router.  It had some free Norton antivirus that was working in the background.  Delete.

[SHOnUup]

Good to hear it was an easy fix.

[black99lightning]

Good to hear it was an easy fix.

Took a while to figure it out.  I asked my wife to try it from here laptop and it was popping up as a malicious site.  That's when I decided to do some snooping and googling.