Sooo... not to long ago my methonal pump failed and then my motor failed. I had bought a brand new pump 3 months ago from alcohol injections / devils own. I called n talked to them once I tested the pump and it did not power on. I was told to return it. So I removed it, left the rubber sleeve that I bought to protect the motor and sent it back. Today I received an update from the company on the warranty of the pump.
"I have received the pump, after assuring the pump doesn't activate I decided to remove the sleeve and the rest of the pump apart.
I have found water found it's way into the motor and seize the bearing causing the pump to fail, unfortunately this is not covered under manufacturers defects. Please fid the pictures attached to this email".
So I am completely pissed at this point. Not only did I lose the motor but I lost the pump too. Funny part is I have this damn meth pump mounted behind the bumper out of the elements and had their protective sleeve on it. (As seen in the snow stage 3 install write up I did). And they still won't cover it. Said it's my fault. I'm pretty sure it is my fault, for buying from them and for putting their "Protective rubber sleeve" on the pump. Apparently after looking at a couple pictures, water had gotten inside the very top side of the pump that was sealed Buy the "protective" cover. The damn cover caused moisture to build and get into the pump. Sorry for the rant but just wanted to share.
Terrible customer account experience. Really up to the company how to respond, and they botched it. Maybe you should have swaddled it in a baby blanket with a dehumidifier also.
Meh, is what it is. I'm better now, was just disappointed with their response and reasoning behind the failure since it was inside the front bumper right next to the washer res and with the protective sleeve even. Oh well.