I bought 4 new tunes from Torrie went to load one at the gas pumps and it bricked my PCM $55 Wrecker bill to get home. Called Sct they told me to have it flash so there went $150 to say it was a brick. Ordered a remaned one $250 said it was going to updated and ready to go. well it came in and it was up to date but had to spend $100 to have it set for keys to work so $555 + the cost of the tunes to make it where i can drive a stock car. 3 different people at Sct said they were working on it and would call me back this started on 7-11-2020. Now I keep trying to call them called both customer service numbers throughout the day but always get a message were busy and hung up on anyone else run in to this?
I've heard of several people having issues flashing vehicles for the earlier years, and heard of more than a few people getting sct to pay the dealer fee for reflashing ecm of car, and one or two people having their devices replaced/upgraded because they couldn't figure it out. Keep all your receipts, keep calling them and emailing them and good luck.
Quote from: mcrmb1 on October 18, 2020, 11:08:08 AM
I bought 4 new tunes from Torrie went to load one at the gas pumps and it bricked my PCM $55 Wrecker bill to get home. Called Sct they told me to have it flash so there went $150 to say it was a brick. Ordered a remaned one $250 said it was going to updated and ready to go. well it came in and it was up to date but had to spend $100 to have it set for keys to work so $555 + the cost of the tunes to make it where i can drive a stock car. 3 different people at Sct said they were working on it and would call me back this started on 7-11-2020. Now I keep trying to call them called both customer service numbers throughout the day but always get a message were busy and hung up on anyone else run in to this?
I haven't gotten anywhere with them on a fix, I ended up picking up a cheap used X3 and use that for doing the tune and use the livewire for gauges and logs
They stopped updating the X3 so it doesn't have the BS EPA update on it
well been 7 mouths and all sct support will say is there working on it
Quote from: mcrmb1 on January 25, 2021, 09:23:21 AM
well been 7 mouths and all sct support will say is there working on it
What is your vehicle strategy code?
DMJKBTY Before Tranny Swap worked great
DMJKBRS After Tranny swap is the one that killed it
Quote from: mcrmb1 on January 26, 2021, 02:23:42 AM
DMJKBTY Before Tranny Swap worked great
DMJKBRS After Tranny swap is the one that killed it
Thanks! Heard of this issue many times, would be interesting to have someone actually get a fix from sct and hear what exactly causes it.