Anyone have a phone number for MDesigns Performance? My snorkle broke. I have emailed from their website with no response. I have also messaged here. I see from the posts here they may be hard to get a hold of.
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Oh boy. A phone number has been hard if not impossible to locate for these guys. Have to pester them ad infinitum, unfortunately.
Try contacting MDesign Performance via PM on this site.
Still glad I never purchased this product.
Absolute horse poop that their own customers have to go to the extent that they do, just to acquire "service" and/or replacement parts.
Stories like this continue to mount.
To the OP........ I say the following tongue in cheek, however in all seriousness, you may want to try eBay! as there were plenty of "kits" that certainly resembled this vendor's (term used loosely) "product" which were for sale there, before this one started making its' rounds.
Good luck and sorry to see this happening yet once again.
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Took me plenty of emails and messages through FB and here to finally get a hold of someone. They use a cheap material and 3d print those. Took like a month from first email to receiving product.
Thanks. This is unfortunately what I expected after reading other posts.
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Probably made in china now.
FYI - The quickest way to reach them is email @ sales@mdesignperformance.com
To the OP keep us updated on all fronts and hoping for a quick resolution in the matter. Z
I was curious any updates since last discussion! TIA. Z
No contact yet.
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Wow, 3 weeks and nothing? Keep plying them with emails and FB posts
Quote from: bpd1151 on January 09, 2019, 03:13:36 AM
To the OP........ I say the following tongue in cheek, however in all seriousness, you may want to try eBay!
Like Bpd said, ebay has carbon fiber "kits" that look just like these. Even more, they have carbon fiber universal snorkels that could be a solution for everyone. may need to make some sort of bracket to attach it to the front of the car, but that would be less of a headache than trying to get a replacement from them.
Here is a link to the universal carbon fiber snorkel on ebay: https://ebay.to/2TjWwsH (https://ebay.to/2TjWwsH) with a bit of searching, there might be one that matches exactly what you are looking for.
-Mo-
I think SHOdded was spot on as it ships from Shenzhen,China. Z
Quote from: ZSHO on January 29, 2019, 06:15:56 PMI think SHOdded was spot on as it ships from Shenzhen, China. Z
Not only that, but they've been selling on eBay! for years......
If it were me, I'd be looking into a class action lawsuit for trademark infringement(s) etc.
But that's just the legal side of my brain speaking outloud.
Their customers have been duped.
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I still say maybe everyone who has a faulty snorkel or not should get the universal carbon fiber snorkel from ebay and try to make that work. But yeah you're right BPD, the customers were duped!