Ecoboost Performance Forum

Ecoboost Vendor Section => Ecoboost Vendors => Livernois Motorsports and Engineering => Topic started by: Gofspar on May 04, 2019, 03:17:11 PM

Title: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: Gofspar on May 04, 2019, 03:17:11 PM
How long did it take you guys to get your DP's in from Livernois for your SHO's?
Bought new turbos about 3 weeks ago and am just waiting on downpipes for the install.

Was driving home from work and did a half throttle pull and and I got a poof of black smoke and it began running rough, has an error for bank 1 O2 so i'm assuming i broke something other than the failing turbo. but I'd like to have the DP's before I start digging in.
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: ridered74 on May 05, 2019, 12:32:26 AM
Quote from: Gofspar on May 04, 2019, 03:17:11 PM
How long did it take you guys to get your DP's in from Livernois for your SHO's?
Bought new turbos about 3 weeks ago and am just waiting on downpipes for the install.

Was driving home from work and did a half throttle pull and and I got a poof of black smoke and it began running rough, has an error for bank 1 O2 so i'm assuming i broke something other than the failing turbo. but I'd like to have the DP's before I start digging in.

I had mine two days after I ordered, but they had them in stock when I ordered them. I thought I had heard that they are on back order, but give them a call and they can probably give you an eta.
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: ZSHO on May 05, 2019, 06:39:48 AM
I know they have been short handed as of late but definitely shoot them an email for an ETA @ info@livernoismotorsports.com  . Z
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: ZSHO on May 07, 2019, 11:34:45 AM
I was curious if there was any updates! TIA.  Z
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: Livernois Motorsports on May 07, 2019, 04:58:14 PM
I am very sorry to hear of this.  The SHO downpipes were out of stock and we were waiting for the next batch to arrive which have come in last week.  All of our customers that had ordered them should have received an email letting them know of this when ordered, but my apologies if you did not receive that.  All of the back orders were fulfilled now and they should have already shipped out to the customers late last week or beginning of this week depending on the specific order.  Once the package ships you should receive an email with the tracking info also to let you know their ETA.  If you still have not received any emails from us I would like to verify we have the correct email address on your account.  Feel free to PM me your info or give us a call at 313-561-5500 ext 1.
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: shoNoff on May 07, 2019, 09:22:03 PM
Not trying to be a jerk. Sometimes a simple phone call to the company goes a long way in resolving an issue.
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: Gofspar on May 07, 2019, 10:22:25 PM
Quote from: shoNoff on May 07, 2019, 09:22:03 PM
Not trying to be a jerk. Sometimes a simple phone call to the company goes a long way in resolving an issue.
I did that, was told I would get an email with an ETA which was 2 weeks ago.
I'm not trying to put anyone on blast just curious if anyone else had any issues with orders lately.
Title: Re: Livernois Catless DP, ordered 1 month ago and no words back.
Post by: Livernois Motorsports on May 08, 2019, 02:48:45 PM
We actually had this order drop shipped directly from the manufacturer to try and expedite delivery due to over 20 sets of downpipes being ordered in less than a weeks time.  Typically any time an order ships from here our system generates a tracking number email to our customers.  It appears this being drop shipped directly may have interfered with this process since it's not something we normally do.  I have however personally sent the tracking info over by PM to make sure it's received this time and when I ran the tracking info it shows it's scheduled for delivery today. 
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