Ecoboost Performance Forum

Forum Software and Support => Member assistance/Site Feedback => Topic started by: BBOX on July 24, 2013, 02:39:37 PM

Title: Logout issue
Post by: BBOX on July 24, 2013, 02:39:37 PM
This is probably just nit-picking, but . . . when I access the forums from my home laptop, I choose the "forever" option under the drop-down asking how long I want to remain signed in, since I'm the only one who uses this PC. However, whenever I return to the forum, I find I'm signed out and need to sign back in. While this is not a major annoyance, I thought I would point it out since it's a feature not working correctly. :)
Title: Re: Logout issue
Post by: geswek on July 24, 2013, 02:44:38 PM
It works fine for me on 5 different devices.

Make sure you can accept cookies.

Chocolate Chip to be exact.
Title: Re: Logout issue
Post by: EcoPowerParts on July 24, 2013, 02:55:24 PM
I have that issue with Firefox on my desktop but not my laptop. I use a password storing app so it auto logs me back in so it doesn't bother me. Definitely a cookie issue on the browser, I just don't feel like spending more than 30 seconds to diagnose. :)
I don't get logged out while using IE or chrome though.
Title: Re: Logout issue
Post by: EcoPowerParts on July 24, 2013, 03:00:32 PM
Actually I think I just figured it out.
The forum domain was set in config as http://ecoboostperformanceforum.com (http://ecoboostperformanceforum.com)
The links were sometimes going to http://www.ecoboostperformanceforum.com (http://www.ecoboostperformanceforum.com)
I set the config to be www.
Hopefully this will help.
Title: Re: Logout issue
Post by: DJE624 on July 24, 2013, 03:13:00 PM
I just had to resign in.
Title: Re: Logout issue
Post by: EcoPowerParts on July 24, 2013, 03:22:11 PM
Quote from: DJE624 on July 24, 2013, 03:13:00 PM
I just had to resign in.
Because of the forced changes I just did, let's see if it happens again.
Title: Re: Logout issue
Post by: DJE624 on July 24, 2013, 03:52:34 PM
Good here.  Twice.
Title: Re: Logout issue
Post by: EcoPowerParts on July 24, 2013, 04:00:41 PM
Never mind, I just had to log in. I'll try and see what the browser differences are between my laptop and PC.
Title: Re: Logout issue
Post by: crash712us on July 26, 2013, 12:33:13 AM
I am having to login every time I visit the forum on safari.
Title: Re: Logout issue
Post by: EcoPowerParts on July 26, 2013, 12:39:47 AM
One thing that I noticed made a difference as well.
Don't use the login password on the top right of the forum. Logout and use the login/passon the top left of the forum and choose forever.
Title: Re: Logout issue
Post by: SoCalSHO on July 26, 2013, 12:41:37 AM
I have auto fill also. Using FF22, has happened twice tonight. Just an FYI.
Title: Re: Logout issue
Post by: BBOX on July 26, 2013, 02:31:54 AM
It appears whatever you've done with Chrome has indeed corrected it, I was logged in upon my return just now.
Title: Re: Logout issue
Post by: SHOdded on July 26, 2013, 06:03:25 AM
Still logged in on FF 22.0.  I have always used the login on the left with "forever" selected.  Seems all is well again :)
Title: Re: Logout issue
Post by: BigPelo on July 26, 2013, 07:15:19 AM
I believe the changes you've made are causing problem with IE at work. Here's a print screen:

(http://i1090.photobucket.com/albums/i380/bigpelo/printscreenjuly26th_zpsc394042b.png) (http://s1090.photobucket.com/user/bigpelo/media/printscreenjuly26th_zpsc394042b.png.html)

Title: Re: Logout issue
Post by: PopolZ on July 26, 2013, 07:31:23 AM
kept getting logged off at work and when I came in this morning at home, logged out on chrome.
Title: Re: Logout issue
Post by: EcoPowerParts on July 26, 2013, 08:59:08 AM
The changes I made yesterday were:
1. Update settings so that site is www.ecoboostperformance.com (http://www.ecoboostperformance.com) instead of ecoboostperformance.com
2. Update the .htaccess file to force ecoboostperformance.com requests to become www.ecoboostperformance.com (http://www.ecoboostperformance.com)
3. Change the cookie name from an old name to ecoboostperformance

Please go into your respective browsers and clear the cookies for this site, close your browser and try again.

IE is working for me but it keeps logging me out, I just cleared my cookies (you can't delete individual ones) by this method.
http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-10 (http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-10)

I didn't have to do anything for chrome to work correctly.

For Firefox I deleted the ecoboost performance forum cookie specifically and restarted the browser.
Title: Re: Logout issue
Post by: EcoPowerParts on July 26, 2013, 12:01:58 PM
OK this morning after clearing cookies on IE and using the top left box log in box (only seen if logged out) and clicking submit there I am no longer being disconnected on any browser on my computer.
I can not work on the Mac stuff though, sorry. :(
Title: Re: Logout issue
Post by: SHOdded on July 26, 2013, 12:54:22 PM
Any way you can point to a virtual directory for ecoboostperformanceforum.com?  In the old IE web server days, you could point to different root URL's that way.  Maybe internally the references are switching between the WWW and non-WWW addresses?
Title: Re: Logout issue
Post by: EcoPowerParts on July 26, 2013, 12:59:14 PM
Quote from: SHOdded on July 26, 2013, 12:54:22 PM
Any way you can point to a virtual directory for ecoboostperformanceforum.com?  In the old IE web server days, you could point to different root URL's that way.  Maybe internally the references are switching between the WWW and non-WWW addresses?
It was going back and forth between the root domain name and the www host record, I have not pointed everything to the www host record. It should be cleared up for everyone once the old cookies are deleted and browser restarted.
Title: Re: Logout issue
Post by: SoCalSHO on October 12, 2013, 07:22:56 PM
Today, while editing a post, logged me out. Had to re-write everything. More then aggravating.
Title: Re: Logout issue
Post by: bpd1151 on October 12, 2013, 07:35:51 PM
I know 4DR's had a hellishly long couple of days, and I myself am not super technically savvy enough to help you out, but I would suggest just allowing a day or two to catch up on some much needed R&R, and I'm sure he'll address your dilemma for you accordingly.

I think he relies, or leans upon a few other members (dimspace?) for assistance as well.

Sorry for your troubles, and yes, it can be aggravating. I recall quite distinctly how bad EBOF was..... :doh:
Title: Re: Logout issue
Post by: SoCalSHO on October 12, 2013, 08:24:00 PM
NoProblems. Just Letting Him Know.
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