Ecoboost Performance Forum

Ecoboost Performance => Troubleshooting, Maintenance, TSB Articles => Recalls, TSBs, SSMs and Investigations => Topic started by: SHOdded on September 15, 2016, 07:02:58 AM

Title: Ford Explorer
Post by: SHOdded on September 15, 2016, 07:02:58 AM
RECALL Subject: Rear Suspension Toe Link may be Improperly Welded
Report Receipt Date: APR 26, 2016

NHTSA Campaign Number: 16V245000
Component(s): SUSPENSION
All Products Associated with this Recall
FORD EXPLORER 2014-2015

Details
Manufacturer: Ford Motor Company
SUMMARY:
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
CONSEQUENCE:
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
REMEDY:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Interim notices were mailed to owners on June 9, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov (http://www.safercar.gov).
Use our VIN Look-Up tool to see if your vehicle is affected
by this recall (major light vehicles only):

2019
https://www.ecoboostperformanceforum.com/index.php/topic,6720.msg153757.html#msg153757 (https://www.ecoboostperformanceforum.com/index.php/topic,6720.msg153757.html#msg153757)
Title: Re: Ford Explorer
Post by: SHOdded on September 16, 2016, 07:05:09 AM
Cooling Fan Noise – 2016 Ford Explorer
oemdtc (http://ford.oemdtc.com/2023/cooling-fan-noise-2016-ford-explorer) July 26, 2016 Diagnostic Tips

2016 Explorer Built On Or Before 5/8/2016 – Cooling Fan Noise

Some 2016 Explorer vehicles built on or before 5/8/2016 may exhibit a noise from the electric cooling fans, most noticeable right after the engine is turned off as they spin down to a stop.

If the noise can be pinpointed to the cooling fan motor, replace the cooling fan assembly with applicable updated service parts.

DA8Z-8C607-B replaced DA8Z-8C607-A, DG1Z-8C607-E replaced DG1Z-8C607-D, DG1Z-8C607-F replaced DG1Z-8C607-A, DB5Z-8C607-D replaced DB5Z-8C607-C.

Refer to Workshop Manual (WSM,) Section 303-03. Use available Service labor times in section 08.
Title: Re: Ford Explorer
Post by: SHOdded on September 16, 2016, 07:12:27 AM
Passenger Side Halfshaft Seal Leak – 2013-2017 Ford & Lincoln
http://www.ecoboostperformanceforum.com/index.php/topic,6726.msg104036.html#msg104036 (http://www.ecoboostperformanceforum.com/index.php/topic,6726.msg104036.html#msg104036)
Title: Re: Ford Explorer
Post by: SHOdded on September 16, 2016, 07:20:59 AM
Lower Roll Restrictor Rubber Strap Loose – 2016-2017 Ford Explorer
oemdtc (http://ford.oemdtc.com/1971/lower-roll-restrictor-rubber-strap-loose-2016-2017-ford-explorer#more-1971) July 2, 2016 Info

2016-2017 3.5L and 3.7L Explorer Lower Roll Restrictor Rubber Strap Loose

Some 2016-2017 Explorers equipped with the 3.5L and 3.7L TiVCT engine may have a rubber loop integral to the heat shield on the lower roll restrictor appearing to be loose or broken.

The purpose of the loop is to keep the heat shield in place prior to vehicle assembly.

Once the roll restrictor is installed on the vehicle, the rubber loop is not necessary to retain the heat shield to the roll restrictor.

This loop may be removed.

It is not necessary to replace the roll restrictor for this issue.
Title: Re: Ford Explorer
Post by: SHOdded on September 16, 2016, 09:33:24 AM
Sound familiar? LOL!

3.5L Gasoline Turbocharged Direct Injection (GTDI) Engine P0327/P0332 – 2016 Ford Explorer
oemdtc (http://ford.oemdtc.com/1813/3-5l-gasoline-turbocharged-direct-injection-gtdi-engine-p0327p0332-2016-ford-explorer) June 2, 2016 Diagnostic Tips

2016 Explorer with 3.5L Gasoline Turbocharged Direct Injection (GTDI) Engine, P0327/P0332

Some 2016 Explorer vehicles equipped with a 3.5L Gasoline Turbocharged Direct Injection (GTDI) engine may exhibit a Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Codes (DTC) P0327/P0332.

This may be caused by a wire chafe condition near the Knock Sensor connector C109.

If a chafing condition is found, service the part as necessary and secure wiring to prevent reoccurrence.

If no chafing is found, verify C109 is properly seated, all terminals are free of damage or corrosion and that the sensors are at the specified torque per Work Shop Manual(WSM) Section 303-14B.

If no problems are found, continue with normal diagnostics per WSM Section 303-14B.
Title: Re: Ford Explorer
Post by: SHOdded on September 20, 2016, 06:44:16 AM
RECALL 16C11 Subject: Driver Seat Back Frame May Fail
http://www.ecoboostperformanceforum.com/index.php/topic,6257.msg104272.html#msg104272 (http://www.ecoboostperformanceforum.com/index.php/topic,6257.msg104272.html#msg104272)
Title: Re: Ford Explorer
Post by: SHOdded on February 13, 2017, 03:14:04 PM
EXHAUST ODOR IN VEHICLE
Publication Date: December 15, 2016

FORD:    2011-2015 Explorer

This article supersedes TSB 16-0165 to add a causal basic part number and condition code.

ISSUE:

Some 2011-2015 Explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condition may be worsened when the climate control system is in recirculate mode and the vehicle is heavily accelerated for an extended period. Whether and to what extent any customer or occupant of a 2011-2015 Explorer vehicle experiences the exhaust odor will be affected by driving habits, weather and individual sensitivities.


ACTION:

Follow each and every step of the Service Procedure in procedure 1 to improve the condition.
SERVICE PROCEDURES

Note: The Service Procedure consists of 2 separate repair routines. Most vehicles will not require the second procedure.

Procedure 2 does not apply to vehicles equipped with the 2.0L Gasoline Turbocharged Direct Injection (GTDI) and 3.5L GTDI engines.

Note: The body sealing steps in this procedure are critical elements in helping to manage subjective odor concerns.

    Is the customer returning with the exhaust odor complaint after Procedure 1 was completed?
        No – proceed to Procedure 1.
        Yes – Is the vehicle equipped with the 3.5L Twin Independent Variable Cam Timing (Ti-VCT) engine?
            Yes – proceed to Procedure 2.
            No – the procedure does not apply. Continue with normal diagnostics.


PROCEDURE 1

1.    Reprogram the heating ventilation air conditioning (HVAC) module to the latest calibration using IDS release 101.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com (http://www.motorcraftservice.com).
        When reprogramming the HVAC, IDS will have additional questions which will require a yes response to reprogram the module.

2.    Remove the rear bumper cover. Refer to Workshop Manual (WSM), Section 501-19.

3.    Remove the left and right tail lamps. Refer to WSM, Section 417-01.

4.    Remove the wheel lip mouldings. Refer to WSM, Section 501-08.

5.    Open the liftgate and inspect for presence of drain valves in the two (2) drain holes on the left and right side of the liftgate. Are the drain valves present? (Figure 1)
    drain valve
    Figure 1
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig1_zpscn8ou1o9.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig1_zpscn8ou1o9.jpg.html)
        Yes – proceed to Step 7.
        No – proceed to Step 6.

6.    Install a new drain valve in each of the two (2) drain holes on the left and right side of the liftgate. (Figure 1)

7.    Inspect the liftgate seal for damage and proper fit/contact pattern. Adjusting the rear liftgate striker so that the rear hatch seals tighter to the liftgate seal is important. This can be done by loosening the striker and moving it to increase the liftgate sealing pressure.

8.    Inspect the left and right side air extractors for proper fit to the body and operation/sealing of the rubber flaps.
        Replace the air extractor if it is warped or damaged or flaps do not lay flush to their sealing surface. (Figure 2)

air extractor Figure 2
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig2_zpsiuzw9p9x.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig2_zpsiuzw9p9x.jpg.html)

9.    Inspect and verify proper installation of the wire harness grommets and body plugs in the liftgate opening, quarter panels under the tail lamps, license plate and bumper cover and the rear underbody area.

10.    Using masking tape, seal the left and right air extractor vents and the rear auxiliary climate control drain tube.
        Make sure to tape off only the vents and not the area around the air extractor where it seals to the body of the vehicle.

11.    Start the vehicle and set the front climate control to fresh air mode and front blower speed to HI. Turn the rear climate control off.

12.    Make sure all windows are up and all doors are closed in order to pressurize the cabin.

13.    Use soapy water (dish soap or bubble bath works best-not bar soap) in a spray bottle to help locate air leaks.
        Spray the underbody seams, rubber grommets, rear wheel well seams, tail lamp seams, liftgate seals, quarter glass seals, license plate area, liftgate hinge area, auxiliary a/c seals and the area where air extractors mount in the body.

14.    Air leaks will be identified by the presence of air bubbles. Mark the location of any leaks.

15.    Turn off the a/c and shut the vehicle off.

16.    Clean and dry all marked areas and seal using Motorcraft Seam Sealer.

17.    Raise the vehicle on a hoist. Refer to WSM, Section 100-02.

18.    Lower and support the rear section of the exhaust system.

19.    Clean areas on the underside of the vehicle where seam sealer will be applied. (Figures 3-5)

areas on the underside of the vehicle where seam sealer will be applied Figure 3
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig3_zpsz5v5di9f.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig3_zpsz5v5di9f.jpg.html)
areas on the underside of the vehicle where seam sealer will be applied Figure 4
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig4_zpsszzwiwmk.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig4_zpsszzwiwmk.jpg.html)
areas on the underside of the vehicle where seam sealer will be applied Figure 5
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig6_zpstx5excew.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig6_zpstx5excew.jpg.html)

20.    Cover the exhaust system and verify the auxiliary climate control drain tape is still in place.

21.    Apply a generous amount of Motorcraft Seam Sealer to the following areas:
        The rear horizontal sheet metal lap joints on left and right sides of the vehicle.
        The rear sheet metal overlap flange across the rear of the vehicle. (Figures 3-5)

22.    Spray a generous amount of 3M Rubberized Undercoating around the auxiliary air conditioning lines and seam sealer areas. (Figure 6)

auxiliary air conditioning lines Figure 6
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig5_zpsbxdfr0c2.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig5_zpsbxdfr0c2.jpg.html)

23.    Remove the tape from the air extractors and auxiliary climate control drain.

24.    Install the rear exhaust system.

25.    Install the wheel lip mouldings. Refer to WSM, Section 501-08.

26.    Install the rear bumper cover. Refer to WSM, Section 501-19.
        Apply masking tape around the outer edge of the rear fender mouldings to protect the vehicle from damage.

27.    Install the tail lamps. Refer to WSM, Section 417-01.

28.    Is the vehicle equipped with the 3.5L Ti-VCT engine?
        Yes – return the vehicle to the customer for evaluation, close out the repair order and submit the claim for payment.
            Procedure 2 can be performed if the customer returns with the same complaint.
        No – return the vehicle to the customer, close out the repair order and submit claim for payment.
            Procedure 2 does not apply to the vehicle.


PROCEDURE 2

1.    Guided Routine   (http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig6b_zpsnu6f2li4.gif) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig6b_zpsnu6f2li4.gif.html) Click here to access Guided Routine. Does the vehicle meet necessary conditions?
        Yes – proceed to Step 2.
        No – return vehicle to the customer. No additional repairs are available.

2.    Inform the customer of the redesigned exhaust tips and that appearance will remain the same but the exhaust will exit the tip from bottom. Upon acceptance, replace the muffler assembly with the updated part containing the down turned exhaust tips. (Figures 7-8)

exhaust tips Figure 7
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig7_zpsvc93hqj7.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig7_zpsvc93hqj7.jpg.html)
exhaust tips Figure 8
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/2010-up/Explorer%20Exhaust%20Smell%20Fig8_zpsv6uhsarr.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/2010-up/Explorer%20Exhaust%20Smell%20Fig8_zpsv6uhsarr.jpg.html)

3.    Return the vehicle to customer.

Obtain Locally
Part Number    Part Description
08883    3M Rubberized Undercoating

PART NUMBER    PART NAME
BB5Z-61280B62-B    Dual Rate Air Extractor
BB5Z-7829164-AA    Wheel Lip Moulding Right Side
BB5Z-7829165-AA    Wheel Lip Moulding Left Side
4M8Z-54280B62-A    Valve Assembly Auto Drain
TA-2-B    Motorcraft Seam Sealer
EB5Z-5230- A    Muffler Assembly

OPERATION    DESCRIPTION    TIME
160166A    2011-2015 Explorer 3.5L Ti-VCT: Perform Web Assessment, Obtain Repair Verification Code (RVC) And Replace The Muffler Assembly Following Procedure 2 (Do Not Use With Any Labor Operations Outside Of This Article)    0.7 Hr.
MT160166    2011-2015 Explorer: Reseal The Body Following Procedure 1 Includes Time To Reprogram The HVAC Module (Do Not Use With Any Labor Operations Outside Of This Article)    Actual Time

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING
BASIC PART NO.    CONDITION CODE
61280B62    42
Title: Re: Ford Explorer
Post by: SHOdded on February 13, 2017, 06:09:56 PM
2.3L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) – ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) – LACK OF POWER – DTC P0299
Publication Date: September 14, 2016

2016 Explorer

ISSUE:
Some 2016 Explorer vehicles equipped with a 2.3L GTDI engine may exhibit an illuminated MIL with a lack of power and diagnostic trouble code (DTC) P0299. This may be due to the turbocharger wastegate actuator rod coming disconnected from the wastegate.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
1.   Using the Integrated Diagnostic System (IDS) service tool or an equivalent scan tool, check for DTCs. Is DTC P0299 present in the powertrain control module (PCM) memory?
a.   Yes – proceed to Step 2.
b.   No – this article does not apply. Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnostics.
2.   Inspect the turbocharger wastegate actuator rod for proper engagement to the wastegate lever. Is the turbocharger wastegate actuator rod properly attached and the retaining clip in place?
a.   Yes – this article does not apply. Refer to the PC/ED manual for normal diagnostics.
b.   No – proceed to Step 3.
3.   Remove the engine undershield. Refer to Workshop Manual (WSM), Section 501-02.
4.   Remove and discard the upper turbocharger mounting nuts. (Figure 1)
Figure 1
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/Ford%20Explorer/2016%20Explorer%20P0299%201_zpsqsumzhm7.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/Ford%20Explorer/2016%20Explorer%20P0299%201_zpsqsumzhm7.jpg.html)
5.   Remove the lower turbocharger heat shield retaining bolt. (Figure 1)
6.   Position the turbocharger heat shield aside.
a.   It is not necessary to remove the turbocharger coolant lines to position the heat shield aside.
7.   Reconnect the turbocharger wastegate actuator rod and install a new retaining clip. (Figure 2)
(http://i1315.photobucket.com/albums/t597/PerfA_ZN0W/Ford%20Explorer/2016%20Explorer%20P0299%202_zpslcuscrai.jpg) (http://s1315.photobucket.com/user/PerfA_ZN0W/media/Ford%20Explorer/2016%20Explorer%20P0299%202_zpslcuscrai.jpg.html)
Figure 2
a.   For front wheel drive (FWD) vehicles access the turbocharger wastegate actuator rod from underneath the vehicle.
b.   For all wheel drive (AWD) vehicles remove the right front wheel and tire. Refer WSM, Section 204-04. Access the turbocharger wastegate actuator rod through the wheel opening.
8.   Install the turbocharger heat shield.
a.   Tighten the new upper turbocharger mounting nuts. Torque to 50 Nm (37 lb-ft).
b.   Tighten the lower turbocharger heat shield retaining bolt. Torque to 10 Nm (89 lb-in).
9.   Install the engine undershield. Refer to WSM, Section 501-02.

PART NUMBER   PART NAME
W790436-S900   Retaining Clip
W713095-S403   Nut – Turbocharger-to-Manifold
W716042-S900   Bolt – Turbocharger-Lower-Heat-Shield
W704474-S437    Stud – Turbocharger-to-Manifold

OPERATION   DESCRIPTION   TIME
160122A   2016 Explorer FWD 2.3L GTDI: Inspect And Reconnect The Actuator Rod With New Retaining Clip Following The Service Procedure (Do Not Use With Any Other Labor Operations)   0.5 Hr.
160122B   2016 Explorer AWD 2.3L GTDI: Inspect And Reconnect The Actuator Rod With New Retaining Clip Following The Service Procedure (Do Not Use With Any Other Labor Operations)   0.6 Hr.

WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING
BASIC PART NO.   CONDITION CODE
6K682   39
Title: Re: Ford Explorer
Post by: SHOdded on February 13, 2017, 06:37:26 PM
HANDS-FREE LIFTGATE – WITHOUT TRAILER TOWING PACKAGE – LIFTGATE OPENS WHEN WALKING NEXT TO THE REAR BUMPER
Publication Date: August 2, 2016

2016 Explorer

ISSUE:
Some 2016 Explorer vehicles equipped with the hands-free power liftgate and without trailer tow package may exhibit a liftgate that opens while walking next to the rear bumper. This may be due to the software sensitivity in the hands-free liftgate actuation module.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
Replace the hands-free liftgate actuation module. Refer to Workshop Manual (WSM), Section 501-03.

PART NUMBER   PART NAME
GB5Z-14B291-F   Hands-Free Liftgate Actuation Module

OPERATION   DESCRIPTION   TIME
160102A   2016 Explorer: Replace The Hands-Free Liftgate Actuation Module (Do Not Use With Any Other Labor Operations)   0.3 Hr.

WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING
BASIC PART NO.   CONDITION CODE
14B291   04
Title: Re: Ford Explorer
Post by: SHOdded on February 13, 2017, 06:58:39 PM
2016-2017 Explorer Police Utility – Illuminated Malfunction Indicator Lamp (MIL) – Diagnostic Trouble Code (DTC) P0073

Some 2016-2017 Explorer Police Utility vehicles may have an illuminated MIL with Ambient Air Temperature Sensor DTC P0073.

During the installation of certain police accessories by non-Ford vehicle upfitters, wiring connector C134 may have been left disconnected following the removal and installation of the front bumper cover.

If this issue is noted, first check C134 before beginning other diagnostic steps.

Reconnecting C134 due to improper reassembly by an outside supplier is not a warrantable repair.
Title: Re: Ford Explorer
Post by: SHOdded on February 14, 2017, 05:57:49 AM
2015-2016 Edge, Explorer, Mustang, and F-150 Various Engines – Oil Leak At Engine Oil Pressure (EOP) Sensor Threads

Some 2015-2016 Edge with 2.0L Gasoline Turbocharged Direct Injection (GTDI), 2015-2016 Mustang and F-150 with 5.0L engine and 2016 Explorer equipped with 2.3L GTDI engine may exhibit oil leak at engine oil pressure (EOP) sensor threads.

It is not required to replace the sensor if it is leaking from the threads.

Remove and reseal the EOP sensor, refer to Workshop Manual (WSM), Sections 303-14.

Check the oil level and top off as necessary.

Refer to WSM, Section 303-01.
Title: Re: Ford Explorer
Post by: SHOdded on March 16, 2017, 04:14:40 AM
2011-2015 Explorer/MKT – Right Front Axle Shaft Heat Shield Deletion

2011-2015 Explorer and MKT vehicles requiring replacement of right front axle shaft no longer require installation of the center support bearing heat shield (7F469).

The heat shield can be discarded.
Title: Re: Ford Explorer
Post by: SHOdded on March 16, 2017, 04:16:38 AM
2017 Expedition – Keyed Ignition – Doors Will Not Lock Using The Keyless Entry Keypad – Built On 14-OCT-2016 And Through 22-OCT-2016

Some 2017 Expedition vehicles built on 14-OCT-2016 and through 22-OCT-2016 with a keyed ignition (non-push button start) may have inoperative door locks when using the keyless entry keypad.

Reprogram the Body Control Module (BCM) to the latest calibration using IDS release 104.02 or higher.

Make sure you are connected to the internet when entering module programming to obtain the latest updates.

Calibration files may also be obtained at www.motorcraftservice.com (http://www.motorcraftservice.com).
Title: Re: Ford Explorer
Post by: SHOdded on March 16, 2017, 03:59:16 PM
Manufacturer Communication Number: SSM 45926

Summary

2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT (PTU) HALFSHAFT/LINKSHAFT SEAL. THIS MAY BE DUE TO A WORN PTU BUSHING. THE PTU BUSHING CAN NOW BE REPAIRED WITHOUT PTU REPLACEMENT. THE ONLINE WSM IS BEING UPDATED FOR ALL LISTED VEHICLES.REFER TO THE INTERMEDIATE SHAFT BUSHING REMOVAL AND INSTALLATION IN WORKSHOP MANUAL (WSM), SECTION 308-07. THE PROCEDURE IS THE SAME FOR ALL VEHICLES. IF THE PROCEDURE IS NOT PUBLISHED FOR THE VEHICLE BEING SERVICED CHECK THE WSM OF ANOTHER LISTED VEHICLE. BUSHING PART NUMBER IS F2GZ-63600A58A. THE PARTS CATALOG IS BEING UPDATED TO INCLUDE THIS BUSHING.

Vehicles
MAKE    MODEL    YEAR

FORD    EDGE    2015-2016
FORD    ESCAPE    2013-2017
FORD    EXPLORER    2015-2016
FORD    FUSION    2013-2017
LINCOLN    MKC    2015-2016
LINCOLN    MKX    2016
LINCOLN    MKZ    2013-2017
Title: Re: Ford Explorer
Post by: SHOdded on July 26, 2017, 10:56:55 AM
2016 Explorer – Diagnostic Trouble Code (DTC) U3000 After Heating Ventilation Air Conditioning (HVAC) Calibration Update And/Or Module Replacement

Some 2016 Explorer vehicles may exhibit a DTC U3000:49 after a HVAC calibration update and/or module replacement.

Diagnose all other symptoms and DTCs first.

If no additional DTCs or symptoms are present, disregard this DTC.

Do not attempt repairs at this time.

Engineering is investigating.
Title: Re: Ford Explorer
Post by: SHOdded on July 29, 2017, 05:43:40 AM
2017 Explorer/Taurus/Police – 3.5L or 3.7L TiVCT Engine – Illuminated MIL – DTC P0740 or P0743 – Built On 14-Jun-2017 And Through 21-Jun-2017

Some 2017 Explorer/Taurus/Police vehicles equipped with a 3.5L or 3.7L twin independent variable camshaft timing (TiVCT) engine, built on 14-Jun-2017 and through 21-Jun-2017, may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0740 or P0743 stored in powertrain control module (PCM) memory.

Prior to replacing any components, check pin 14 in connecter c168 for correct fitment, tension, push out, or any signs of damage.

If terminal replacement is necessary, pigtail kit 8U2Z-14S411-ACB can be ordered to obtain the terminal with wire lead.

If no concerns are found with C168, follow normal diagnostic routines for the fault codes.
Title: Re: Ford Explorer
Post by: ZSHO on December 04, 2017, 06:46:12 AM
FORD RECALLS 202,000 EXPLORER SUVS AND F-150 TRUCKS

DECEMBER 1, 2017 — Ford is recalling more than 202,000 model year 2016 Ford Explorer SUVs The recalled 2016 Ford F-150 trucks were built in Michigan and Kansas City between January 22, 2016, and April 19, 2016, and the recalled 2016 Ford Explorers were built in Chicago during the same time period.

Ford dealers will handle the recall repairs in two ways. Dealers will measure the torque of the power seat pivot link bolt and if the bolt passes inspection, dealers will remove and clean the bolt, apply new threadlock and reinstall the bolt using the correct torque.

However, if the bolt fails inspection, Ford technicians will apply new threadlock and the bolt will be reinstalled as an interim repair until the final repair is available. The final repair will have dealers replacing the lift links with new bushings and fasteners.

Owners of 2016 Ford Explorer SUVs and Ford F-150 trucks may contact Ford at 866-436-7332 and use reference number 17S40

Ford F-150 trucks because the front power seat cushions can loosen and cause problems in a crash.

About 177,000 of the recalled vehicles are in the U.S., another 22,620 are in Canada and nearly 2,400 are recalled in Mexico.

Ford says upper left-hand pivot bolts can loosen and fall out of the front power seat adjusters, leaving the front seat cushions to move around in a crash. However, the automaker says it's unaware of any crashes or injuries related to the loose pivot bolts.

The recalled 2016 Ford F-150 trucks were built in Michigan and Kansas City between January 22, 2016, and April 19, 2016, and the recalled 2016 Ford Explorers were built in Chicago during the same time perioiod.

Ford dealers will handle the recall repairs in two ways. Dealers will measure the torque of the power seat pivot link bolt and if the bolt passes inspection, dealers will remove and clean the bolt, apply new threadlock and reinstall the bolt using the correct torque.

However, if the bolt fails inspection, Ford technicians will apply new threadlock and the bolt will be reinstalled as an interim repair until the final repair is available. The final repair will have dealers replacing the lift links with new bushings and fasteners.

Owners of 2016 Ford Explorer SUVs and Ford F-150 trucks may contact Ford at 866-436-7332 and use reference number 17S40

   http://m.carcomplaints.com/news/2017/ford-recalls-explorer-suvs-f-150-trucks.shtml (http://m.carcomplaints.com/news/2017/ford-recalls-explorer-suvs-f-150-trucks.shtml)
Title: Re: Ford Explorer
Post by: SHOdded on January 01, 2018, 05:09:14 PM
November 11, 2017
SSM 46905 – 2015-2018 – Explorer – Hankook Brand Tire – Chipping, Cutting And/Or Unusual/Accelerated Tread Wear

Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear.

If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical Service for possible pro-rated tire replacement.

This may not be the result of improper alignment.

For Hankook contact information refer to the Tire Warranty information located on FMCDealer.com.

APPLICABLE VEHICLES
2015 – 2018 TRUCK: UB EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on January 01, 2018, 05:17:31 PM
November 10, 2017
SSM 46888 – 2017 Explorer – 110V Power Inverter – High Pitched Buzzing/Ringing Noise With Engine Running From Passenger Side Front Interior

Some 2017 Explorer vehicles equipped with a 110V power inverter may exhibit a high pitched buzzing or ringing noise from the passenger side front interior area while the engine is running.

To isolate the noise to the power inverter, remove fuse 56 from the battery junction box with the engine running.

Make sure there is nothing plugged into the 110V outlet during the test.

If the noise is no longer present with the fuse removed, the noise is isolated to the inverter and no other components should be replaced.

Replacement of the inverter may not resolve the noise.

Engineering is aware of the concern and is investigating.

The noise does not affect the operation of the power inverter.

Please submit a Global Concern Report and continue to monitor OASIS for updates.

APPLICABLE VEHICLES
2017 TRUCK: UB EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on January 02, 2018, 03:18:14 PM
October 22, 2017
2017 Explorer/Taurus/Police Interceptor – Fixed Brake Pedal – Brake Drag – Built On 19-May-2017 And Through 30-May-2017

Some 2017 Explorer, Taurus, Police Interceptor vehicles built on 19-May-2017 and through 30-May-2017 equipped with a fixed brake pedal assembly may exhibit a brake drag concern or residual pressure in the brake system with the brake pedal fully released.

This may be due to an interference condition between the brake pedal arm stop lamp switch bracket and the booster push rod clevis pin bracket.

Inspect for a touch condition between the brake pedal arm stop lamp switch bracket and the brake booster push rod clevis pin bracket.

If a touch condition exists, replace the brake pedal assembly.
Title: Re: Ford Explorer
Post by: SHOdded on January 02, 2018, 10:58:02 PM
Recall 17S23 – Electronic Power Assist Steering Heat Shield Fastener Inspection – 2017 Ford Explorer & Taurus/Police Interceptor

https://www.ecoboostperformanceforum.com/index.php/topic,3836.msg131071.html#msg131071 (https://www.ecoboostperformanceforum.com/index.php/topic,3836.msg131071.html#msg131071)
Title: Re: Ford Explorer
Post by: SHOdded on January 03, 2018, 06:40:54 AM
TSB 17-0033    2.3L ENGINE – IDLE SPEED DROPPING BELOW SPECIFICATION – BUILT ON OR BEFORE 28-FEB-2017
Publication Date: March 21, 2017

FORD:    2016-2017 Explorer

ISSUE:

Some 2016-2017 Explorer vehicles equipped with a 2.3L engine and built on or before 28-Feb-2017 may exhibit the idle speed dropping below specification after repeated light pedal tip-in/tip-out events at low vehicle speeds, such as in heavy traffic jams or a parking lot maneuvers.


ACTION:

Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 104.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com (http://www.motorcraftservice.com).

NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.

OPERATION    DESCRIPTION    TIME
170033A    2016-2017 Explorer 2.3L: Reprogram The PCM (Do Not Use With Any Other Labor Operations)            0.3 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING
BASIC PART NO.    CONDITION CODE
RECAL    04
Title: Re: Ford Explorer
Post by: SHOdded on March 14, 2018, 06:43:48 PM
April 12, 2017 MANUFACTURER COMMUNICATION NUMBER: SSM 46522

Summary

2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
Title: Re: Ford Explorer
Post by: SHOdded on March 22, 2018, 02:07:43 AM
2015-2016 Edge/MKX And 2013-2016 Explorer/Taurus – Automatic Transmission Fluid Leaking From The PTU Temperature Sensor

Some 2015-2016 Edge/MKX and 2013-2016 Explorer/Taurus vehicles may exhibit a condition where automatic transmission fluid (ATF) may appear to be leaking from the power transfer unit (PTU) temperature sensor.

ATF in the area of the PTU temperature sensor may be the result of a leaking right hand (RH) intermediate shaft seal deflector.

Replacement of the PTU temperature sensor will not resolve this condition.

To correct the condition replace the RH intermediate shaft seal.

Refer to Workshop Manual, Section 308-07.
Title: Re: Ford Explorer
Post by: SHOdded on March 22, 2018, 02:10:48 AM
2013-2017 Multiple Vehicles – 3.5L or 3.7L – AWD – PTU Vent Hose Replacement Required After PTU Internal Repairs Or Replacement

2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
Title: Re: Ford Explorer
Post by: SHOdded on March 22, 2018, 02:12:47 AM
2013-2016 Explorer/Taurus/Police Interceptor – All Wheel Drive (AWD)- PTU Cooler Service Part Kit Available

Some 2013-2016 Taurus/Explorer/Police Interceptor AWD vehicles equipped with a power transfer unit (PTU) cooler can now have repairs made to the PTU cooler without replacing the PTU assembly.

Order PTU cooler kit DG1Z-7K177-A for PTU cooler repairs.
Part Number    Part Description
DG1Z-7K177-A    PTU Cooler Kit

The kit contains the cooler, gasket, fasteners, and instruction sheet.

Refer to transfer case cooler in the Workshop Manual (WSM), Section 308-07 for the removal and installation procedure.

The parts catalog update is in process.
Title: Re: Ford Explorer
Post by: SHOdded on August 01, 2018, 06:00:02 PM
SSM 47393 – 2016-2018 Explorer – Air Conditioning (A/C) Defaults To Heat And Defrost During Remote Start

Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is turned to the run position.

Do not attempt any repairs at this time.

Engineering is investigating, monitor OASIS for updates.

To assist with the investigation, use the Report A Vehicle Concern link at the bottom of the OASIS report to complete the form.

APPLICABLE VEHICLES
2016 – 2018 TRUCK: UB U502N EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on August 01, 2018, 06:31:14 PM
SSM 47348 – 2013-2018 Police Interceptor Utility – 3.7L TiVCT – Engine Vibration And/Or Engine Mount Leaking

Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid.

A revised engine mount (GB5Z-6038-A) has been released to address this condition.

For claiming, use causal part 6038 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2013 – 2018 TRUCK: UB U502N EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 12:04:21 AM
SSM 47411 – 2018 Explorer – "Hill Descent Control Fault" Message In Instrument Panel Cluster (IPC) Without DTCs – Built On 25-Oct-2017 And Through 01-May-2018

Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs) stored in the anti-lock brake system (ABS) module.

Reprogram the IPC using the appropriate Ford scan tool or equivalent release 110.03 or higher.

Make sure you are connected to the internet when entering module programming to obtain the latest updates.

For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2018 TRUCK: UB U502N EXPLORER

Service Information & Reprogramming
Module Reprogramming
Diagnostic Software    Interface Device    Complete Vehicle Diagnostics    Module Programming
1996-2017
Model Year    2018-Present
Model Year    1996-2017
Model Year    2018-Present
Model Year
IDS/FDRS    VCM, VCM II, VCMM    X    X    X    X
FJDS/FDRS    Compatible J2534 Devices
(Including VCM II and VCMM)       X    X    X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com (http://www.motorcraftservice.com)
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 12:07:20 AM
SSM 47330 – 2013-2015 Explorer – Steering Wheel Oscillation/Vibration At Idle

Some 2013-2015 Explorer vehicles may exhibit a steering wheel oscillation/vibration at idle with the vehicle in gear, brake applied, and the drivers hands are off of the steering wheel after a door is slammed shut.

To resolve the concern, reprogram the power steering control module (PSCM) using the appropriate Ford scan tool or equivalent release 109.05 or higher.

Make sure you are connected to the internet when entering module programming to obtain the latest updates.

For claiming, use causal part 3504 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2013 – 2015 TRUCK: UB U502N EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 12:23:30 AM
SSM 47313 – 2016-2018 Explorer/Police Interceptor Utility – Inoperative Power Windows/Power Mirrors/Roof Opening Panel/Roof Opening Panel Shield And/Or DTC B1088

Some 2016-2018 Explorer and Police Interceptor Utility vehicles may exhibit inoperative power windows, power mirrors, roof opening panel, roof opening panel shield, and/or diagnostic trouble code (DTC) B1088 stored in the body control module (BCM).

This may be due to an open fuse F23 in the BCM.

If fuse F23 is open, visually inspect the wiring harness behind the parking brake control lever for chaffing on circuit CBP-23 (BN/YE wire).

Repair as necessary. Refer to Wiring Diagram, Cell 5.

APPLICABLE VEHICLES
2016 – 2018 TRUCK: UB U502N EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 04:48:31 AM
SSM 47289 – 2016-2018 Explorer/Police Interceptor Utility – Liftgate Glass Broken – Built On Or Before 19-Mar-2018

Some 2016-2018 Explorer and Police Interceptor Utility vehicles built on or before 19-Mar-2018 may exhibit liftgate glass cracking that may appear to originate from the wiper arm hole.

Service parts have been updated to correct this condition.

Replace the glass with the current service replacement parts.

For claiming,use causal part 7842006 and applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2016 – 2018 TRUCK: UB U502N EXPLORER
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 05:09:23 AM
TSB 18-2007:  2.3L EcoBoost – Illuminated Malfunction Indicator Lamp (MIL) – Diagnostic Trouble Code (DTC) P04DB – Built On Or Before 7-Dec-2017

Issue: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory.

Action: Reprogram the PCM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com (http://www.motorcraftservice.com).

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.


Labor Times
Description    Operation No.    Time
2017-2018 Explorer 2.3L: Retrieve DTCs And Reprogram The PCM (Do Not Use With Any Other Labor Operations)    182007A    0.3

Repair/Claim Coding
Causal Part:    RECALEM
Condition Code:    04

Service Procedure

NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
Title: Re: Ford Explorer
Post by: SHOdded on August 02, 2018, 05:19:08 AM
TSB 17-0063:  Blue or White Smoke from Exhaust While Driving after Extended Idle – 2013-2015 Ford Explorer, Flex, Taurus & Lincoln MKS, MKT

https://www.ecoboostperformanceforum.com/index.php/topic,3836.msg140490.html#msg140490 (https://www.ecoboostperformanceforum.com/index.php/topic,3836.msg140490.html#msg140490)
Title: Re: Ford Explorer
Post by: SHOdded on September 01, 2018, 02:25:28 AM
SSM 47488 – 2018 Explorer/Police Interceptor Utility – No Crank/Discharged Battery/Battery Drain – Base Level IPC – Built On 08-May-2018 And Through 05-Aug-2018

Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of approximately 250 milliamps with the instrument panel cluster (IPC) possibly staying awake with the key off.

This may result in a no crank/no start/discharged battery condition.

To resolve the concern, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool.

For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2018 TRUCK: UB U502N EXPLORER
2018 TRUCK: UB U502N EXPLORER

Service Information & Reprogramming
Module Reprogramming
Diagnostic Software    Interface Device    Complete Vehicle Diagnostics    Module Programming
                                                        1996-2017    2018-Present    1996-2017 2018-Present
                                                        Model Year  Model Year         Model Year    Model Year
IDS/FDRS                 VCM, VCM II, VCMM     X                 X                   X              X
FJDS/FDRS              Compatible J2534
                              Devices (Including
                              VCM II and VCMM)                            X                   X              X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

Latest Calibration Information https://www.motorcraftservice.com/Reprogramming/Calibration (https://www.motorcraftservice.com/Reprogramming/Calibration)

Module Build Data (As-Built) https://www.motorcraftservice.com/AsBuilt (https://www.motorcraftservice.com/AsBuilt)
Use VIN to obtain As-Built data

www.motorcraftservice.com (http://www.motorcraftservice.com)
Title: Re: Ford Explorer
Post by: ZSHO on September 14, 2019, 07:44:51 AM
Ford recalls Explorers 338,000 to protect occupants from sharp edges on the seat. Z  :(

If you own a 2017 Ford Explorer and have concerns, call the automaker at 866-436-7332 and ask about recall number 19S29

https://www.carcomplaints.com/news/2019/2017-ford-explorers-recalled-31-hand-injuries.shtml (https://www.carcomplaints.com/news/2019/2017-ford-explorers-recalled-31-hand-injuries.shtml)
Title: Re: Ford Explorer
Post by: SHOdded on September 14, 2019, 08:16:23 AM
NHTSA Campaign Number: 19V651000 / Recall 19S29
Manufacturer Ford Motor Company
Components SEATS
Potential Number of Units Affected 311,907

Summary

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Remedy

Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov (http://www.safercar.gov).
Title: Re: Ford Explorer
Post by: SHOdded on September 14, 2019, 08:24:07 AM
NHTSA Campaign Number: 19V435000 / Ford 19V435
Manufacturer Ford Motor Company
Components SUSPENSION
Potential Number of Units Affected 1,194,173

Summary

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov (http://www.safercar.gov).

Earlier Recall:  https://www.ecoboostperformanceforum.com/index.php/topic,6720.msg103961.html#msg103961 (https://www.ecoboostperformanceforum.com/index.php/topic,6720.msg103961.html#msg103961)
Title: Re: Ford Explorer
Post by: ZSHO on September 17, 2019, 02:40:53 PM

2020 Ford Explorer, Lincoln Aviator reportedly facing numerous QC issues
More than 10,000 units are being sent 275 miles away for fixes. Z  :(

https://www.autoblog.com/2019/09/16/2020-ford-explorer-lincoln-aviator-quality-control-issues/ (https://www.autoblog.com/2019/09/16/2020-ford-explorer-lincoln-aviator-quality-control-issues/)
Title: Re: Ford Explorer
Post by: ZSHO on October 05, 2019, 07:00:13 AM
2020 FORD EXPLORER RECALLED FOR WIRING HARNESS PROBLEMS
Ford recalls 10,650 model year 2020 Explorers at risk of electrical short circuits and fires. Z   :o

OCTOBER 4, 2019 — A Ford Explorer recall has been issued for 2020 model year SUVs equipped with 2.3-liter and 3.3-liter gas engines.

More than 10,650 Explorers are included in the recall that was ordered due to wiring harnesses that may not have been properly secured.

The harnesses could make contact with the air conditioning pulleys and damage the harnesses or the air conditioning drive belts.

But Ford says that isn't the end of possible problems because the air conditioning pulleys can rub through the wiring harness insulation and allow the harnesses to contact the "unfused B+ circuit, resulting in a short circuit and possible fire."

However, the automaker is unaware of any crashes, injuries or fires related to the harnesses.

All the recalled Explorers are in the U.S. and were built in Chicago between May 28 and July 18, 2019. Technicians will secure the wiring harnesses and make necessary repairs, but Ford didn't say when the Explorer recall will begin.

Customers may call 866-436-7332 and use reference number 19S32

http://m.carcomplaints.com/news/2019/2020-ford-explorer-recalled-wiring-harness-problems.shtml (http://m.carcomplaints.com/news/2019/2020-ford-explorer-recalled-wiring-harness-problems.shtml)
Title: Re: Ford Explorer
Post by: bamsho on October 05, 2019, 09:27:27 AM
Seriously, geez.
EhPortal 1.39.5 © 2024, WebDev