Oh where to begin.... I had my post about my car catching fire removed while I dealt with the dealership on my car catching fire. After a month of back and forth Fords official statement is Ford Motor Company does not pay for fires period. Even if it is a manufactured part that fails that causes the fire. It was determined that my after market filter did not cause the fire and therefore would not void the warranty. However Ford states that they do not know what caused the fire and they have no desire to investigate. My insurance company sent a fire investigation engineer to inspect the car and he could not specify an exact cause other than it started in the front near the turbo and lower cooling fan and he ruled out anything to do with the Airaid. So long story short insurance is totaling the car due to the 18K estimate just to get it to see if it will start. So I get the insurance claim hit and 1K deductible hit when my car has 22k miles and is a 2013. F$#k Ford Motor Company right in the mouth. I will never buy another Ford product and I will encourage everyone I know and meet not to deal with FMC. It is such a shame I loved the car and bragged about it and showed it to everyone. Here is the video for those who didn't see it before it was taken down.
2013 Ford Taurus SHO Engine failure with fire (http://www.youtube.com/watch?v=jyZBb8cmXa8#ws)
You have been a great group of people to virtually know. I am going to buy a 2014 Jeep Cherokee Trailhawk and get out of the performance scene. I will be selling my airaid system and mycal if anyone is interested. It will probably be a few days before I post those.
Have a good one.
Sorry about your car and your situation, the fire scenario sucks and there's really no good outcome on this one. :(
Wow. A sad ending to a tragic story. I hope your Jeep serves you well.
FMC should have take their share of responsibility on this one, and I am saddened that this has happened to you. Sadder still that you will not be a part of this community any longer (understandably).
No way to ask for "lost value" as has recently been discussed in the case of an accident (BBOX)? A knowledgeable attorney seems to be your next stop if the insurance company doesn't want to pay up.
An attorney would drain us dry trying to fight FMC so I am just going to take the hit and move on. Our insurance company is paying and luckily I wasn't upside down in the car so I will be getting some money for a down on my new car.
Why did you wait so long to pull over the minute I see smoke coming out from my hood I'm going to pull over and see what's going on
Sent from my SPH-L710 using Tapatalk
I certainly would check on the 1K deductible, I think you will find it's not that much more expensive to lower it too $500.00 or even 250. And if your insurance is pentalizing you for the fire, it's time to look for another company, because it sounds like they really aren't doing you any favors. Sorry that Ford doesn't want to look into the fire, I would bet because if this proves to be a problem they can claim they weren't aware of it with the government...which I would also suggest you report it to NTSB just so you have it on record, you may be able to help someone else if this problem raises it's head. Hope you find the Jeep a great vehicle!
WTF!?!?! I just did a quick check and trade in is $27,822 and retail is $32,587 for my '13 w/ 10k miles. You're getting royally bent over from everyone involved. Did you have to keep shifting to park and back to drive to get it to move? The only thing I can think of there that would cause a fire like that is a rupture of the turbo's oil line. Unless there was WAY more damage after the video ended I can't imagine it costing 18k just to see if it would start either.
Quote from: roushed on March 14, 2014, 08:02:07 PM
Why did you wait so long to pull over the minute I see smoke coming out from my hood I'm going to pull over and see what's going on
Sent from my SPH-L710 using Tapatalk
It is hard to see because the ice is dirty but I was in the middle lane and once that car on my right stopped ghosting me enough for me to get over there was an ice burm that would have kept me in rush hour traffic. Also I didn't know my car was on fire and it was still running. I did not know if it was steam or smoke at the time and my getting hit on the side of the road was a real possibility.
Quote from: dalum on March 14, 2014, 08:05:29 PM
WTF!?!?! I just did a quick check and trade in is $27,822 and retail is $32,587 for my '13 w/ 10k miles. You're getting royally bent over from everyone involved. Did you have to keep shifting to park and back to drive to get it to move? The only thing I can think of there that would cause a fire like that is a rupture of the turbo's oil line. Unless there was WAY more damage after the video ended I can't imagine it costing 18k just to see if it would start either.
I know I was suprised at the drop in value of our cars after one year. It looks like my pay out is going to be in the 34-36K range they will get back to me on Monday. I still owe 30K so I will have some decent cash to put down.
Quote from: dalum on March 14, 2014, 08:05:29 PM
WTF!?!?! I just did a quick check and trade in is $27,822 and retail is $32,587 for my '13 w/ 10k miles. You're getting royally bent over from everyone involved. Did you have to keep shifting to park and back to drive to get it to move? The only thing I can think of there that would cause a fire like that is a rupture of the turbo's oil line. Unless there was WAY more damage after the video ended I can't imagine it costing 18k just to see if it would start either.
It was still burning on the side and around the back of the engine. It pretty much cooked all the hoses and wiring harnesses on the front, back and pass side of the engine.
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0784.jpg) (http://s137.photobucket.com/user/Tractorak/media/Mobile%20Uploads/IMAG0784.jpg.html)
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0785.jpg) (http://s137.photobucket.com/user/Tractorak/media/Mobile%20Uploads/IMAG0785.jpg.html)
I was wondering if we'd hear about this again. Can't believe Ford blatantly states they're irresponsible for fire, even in the event of defect or equipment failure. Is that common among auto manufacturers?
I suppose that's what insurance is for, though.
Sorry you're taking the loss. But, better to cut your losses and move along, methinks.
Best of luck with the Jeep!
Sent from my SM-N900V using Tapatalk
That whole time I was talking to you on Facebook and I never put Tractor with your real name...LULZ
Sorry to hear that you are ditching the SHO world, but I wouldn't blame you...I'd be out in a heartbeat too.
If you ever decide to come back...I know a nicely taken care of silver SHO you could buy... *wink wink*
Wow that totally blows and I don't blame you for changing brands. Ford not investigating is absurd. You would think they would want to know how it happen. God forbid another car catches fire and hurts somebody bad..Sure wish we knew.
Sent from my DROID RAZR HD using Tapatalk
Dean... I was very happy when I saw your post... was looking forward to reading the story of how you beat the system.... and very disappointed in the facts. It will be a loss to this community when you actually leave... I"ll think about you every time I look at the SHO wallpaper you sent me.
The attitude Ford's attorneys laid out just plain sucks... we all know why. Whether to get a lawyer and really pursue the "big guys" Is a decision not to weigh lightly... We did it on a horse and were in AZ district court three times, the AZ Court of Civil Appeals twice, and the AZ supreme court even heard it... we spent 7 years, $80K, got ulcers, and actually never had the problem/question even considered... Legal hocus-pocus is defense attorneys job... companies pay them well... all companies.... they don't need to win... they just need to exhaust your resources so you go away... we finally moved on.
I strongly agree with MJ... report it to NTSB.... when it happens in a traffic jam people could be killed or injured... you heard the pop... we all did watching your video and we know.
You did provide SHO owners with a pyrrhic victory of sorts... Thank you.
I am sorry it soured you on performance, but I completely understand.... You will be missed around here.
Not to be mercenary, but email me about your MyCal.... use the one in my profile like before.
I wish you the best of luck in your Jeep.... and a million happy miles.
Sorry to see you go, but completely understandable. Terrible that you are getting bent over by Ford. Check in with your new ride.
Yes, FMC customer service sucks...of course so does the customer service for other automakers too. The only one I've had good luck with is Toyota, for my wife's car.
Quote from: Tractorak on March 14, 2014, 08:21:04 PM
It looks like my pay out is going to be in the 34-36K range they will get back to me on Monday.
That sounds a little better :) Not being upside down on an asset is a great/rare place to be nowadays.
Thanks everyone I had left the WRX world and into the ford and I felt welcome. I really loved my car it was the and presently still is the funnest and most enjoyable car I have ever known. I will own another one again but not for a lot of years. This was a sobering experience in the real world.
The happy ending...
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0867.jpg)
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0869.jpg)
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0871.jpg)
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0876.jpg)
(http://i137.photobucket.com/albums/q228/Tractorak/Mobile%20Uploads/IMAG0873.jpg)
The good news is that my insurance paid out $37,750.00. I will be returning Pm's and pricing remaining items this week hopefully. Take care guys.
Glad you had a happy ending. Nice roof by the way.
That looks good! Roof reminds me of the BAMR in the Edge, nice to have a view like that :D Let the mods begin!
Incredible that your insurance company cut a check for $37,750. Sounds like it worked out in the end, minus all the frustration in between.
Nice looking Jeep. Looks like a shark.
Sent from my SM-N900V using Tapatalk
Sweet looking Jeep... good settlement... And a Happy man... traumatic experience, but looks like a happy ending!
Great looking Jeep, hope you have nothing but good luck and enjoyable driving with it. We'll miss you here, but understand you moving away. I did the same thing many years ago when Ford just didn't want to fix my Aerostar...it was a nightmare. First I live right in the midst of 3 Ford regions..my selling dealer was in the Buffalo region, I live in the Pittsburgh region, and the dealer who was trying to help me was in the Philadelphia region. It was terrible because everything was being routed to a different region....funny thing is now 25 years later, I am again with the dealer who helped me with the Aerostar and has been a real star when it comes to servicing my vehicles...it's funny how some things don't change.
I hope I am not coming across as insensitive, I definitely would have liked to have seen Ford admit some responsibility here, but they weren't really required to, a car burning down in one manner or another is an insurance case. Unless there is an obvious manufacturing defect, but if there were, the EcoBoost engine would be all over the news (them being in hundreds of thousands of trucks and cars). A car being totaled by your insurance company is always a tough pill to swallow, but it happens to many. Luckily we have insurance so that we aren't out several (tens of) thousands of dollars.
I'm glad you found another vehicle that you are happy with and I can totally understand that Ford has left a sour taste in your mouth. I of course don't know exactly how your conversations went, but in general I don't think it's entirely inappropriate for Ford to have left you at the mercy of your insurance. But judging from the posts here it does sound like Ford customer service was kind of ***hole-ish about it and that really sucks. They should be doing everything they can get away with to keep you happy and to keep you as a customer.
I am as well glad things worked out for you & i probably wouldn't have been so brave as to throw snow on a burning car. I'd probably broken a sprint record for a 60 year getting the hell away. Anyway I had an issue when i bought my escape, not the same dealer as my SHO. anyway they made a $500 adding error & never let me know until after multiple calls i was running out of time to get my license & tax paid & went in person. Anyway after basically having to make an ass of myself, they let me cancelled my extended warranty with them & I took my money less the $500, which I by contract did owe them & went to my other dealer & got an actual ford extended warranty. well when i got my card from ford to grade the dealer i graded them poor on everything but the salesperson. i'm in sales myself so wouldn't have done that to her. but anyway i was shock that someone from ford never did contact me about it. so i'm as well suspect about ford's customer service.
I'll steal the line from Yowen about not being insensitive, but if I recall the facts your car was tuned. You also went WOT from a dead through atleast 2nd into 3rd in below freezing temperatures until the motor popped. In your original thread I advised you to remove the video and the thread itself, as it was incriminating. Kinda like a thief videoing his latest heist. Did anyone ever verify if the motor did indeed grenade, which is my assumption based on the loss of power and oil getting on the turbo causing the fire? I'm sorry for your loss but to blame the manufacturer is ridiculous.
I'll give you a couple of my personal experiences. I hurt the motor in my first Shelby, '09 GT500. I had a tune from one of the most reputable tuners in the country, VMP. Burnt up the 2nd plug on the pass side, and guessing I broke a ringland. I traded the car for $27K last year, retail was $35-37K at the time. I did disclose to the dealer it had a knocking noise on startup that went away about a minute or two after running. I'm sure they fixed it under powertrain. On my '04 Cobra I was lifting the heads under boost. The car was tuned by RWTD, and had a ported blower and full exhaust. Sold it for $15K when it easily would've sold for $22-25K at the time. On neither car did I blame FORD for my misfortune, nor the tuner. I did try to get Ford to warranty the '09, but in the end I knew it was my $$, and my fault. These unfortunately are the risks we assume when we modify our vehicles from stock then beat on them. If you want reliability buy a 4cyl accord and leave it stock.
If you do indeed report this to the NTSB, make sure you let them know the circumstances. Ditto with bad mouthing the manufacturer on the internet.
Quote from: black99lightning on March 18, 2014, 05:36:21 PM
I'll steal the line from Yowen about not being insensitive, but if I recall the facts your car was tuned. You also went WOT from a dead through atleast 2nd into 3rd in below freezing temperatures until the motor popped. In your original thread I advised you to remove the video and the thread itself, as it was incriminating. Kinda like a thief videoing his latest heist. Did anyone ever verify if the motor did indeed grenade, which is my assumption based on the loss of power and oil getting on the turbo causing the fire? I'm sorry for your loss but to blame the manufacturer is ridiculous.
I'll give you a couple of my personal experiences. I hurt the motor in my first Shelby, '09 GT500. I had a tune from one of the most reputable tuners in the country, VMP. Burnt up the 2nd plug on the pass side, and guessing I broke a ringland. I traded the car for $27K last year, retail was $35-37K at the time. I did disclose to the dealer it had a knocking noise on startup that went away about a minute or two after running. I'm sure they fixed it under powertrain. On my '04 Cobra I was lifting the heads under boost. The car was tuned by RWTD, and had a ported blower and full exhaust. Sold it for $15K when it easily would've sold for $22-25K at the time. On neither car did I blame FORD for my misfortune, nor the tuner. I did try to get Ford to warranty the '09, but in the end I knew it was my $$, and my fault. These unfortunately are the risks we assume when we modify our vehicles from stock then beat on them. If you want reliability buy a 4cyl accord and leave it stock.
If you do indeed report this to the NTSB, make sure you let them know the circumstances. Ditto with bad mouthing the manufacturer on the internet.
Modding is a pay to play game for sure. All the points you make are definitely valid, and I agree with every one....
However they are kind of based on the assumption that the tune was at fault. You knew the problems you had and sometimes parts just fail. The cause of this engine fire and the popping sound will never be known I guess... because right or wrong (no judgement) Ford declined to investigate it (which may have been the best for Dean)....
If it's reported to the NTSB they won't likely take any action unless multiple similar reports are made... like the recent Tesla battery fires where it took three similar. But if there's a possibility of an inherent risk (and I'm not saying there is) that report is the only real avenue to discovering it for the safety and benefit of everyone. Of course it's not even our choice.
Just a little different perspective, I think.
Quote from: BiGMaC on March 18, 2014, 05:55:58 PM
Quote from: black99lightning on March 18, 2014, 05:36:21 PM
I'll steal the line from Yowen about not being insensitive, but if I recall the facts your car was tuned. You also went WOT from a dead through atleast 2nd into 3rd in below freezing temperatures until the motor popped. In your original thread I advised you to remove the video and the thread itself, as it was incriminating. Kinda like a thief videoing his latest heist. Did anyone ever verify if the motor did indeed grenade, which is my assumption based on the loss of power and oil getting on the turbo causing the fire? I'm sorry for your loss but to blame the manufacturer is ridiculous.
I'll give you a couple of my personal experiences. I hurt the motor in my first Shelby, '09 GT500. I had a tune from one of the most reputable tuners in the country, VMP. Burnt up the 2nd plug on the pass side, and guessing I broke a ringland. I traded the car for $27K last year, retail was $35-37K at the time. I did disclose to the dealer it had a knocking noise on startup that went away about a minute or two after running. I'm sure they fixed it under powertrain. On my '04 Cobra I was lifting the heads under boost. The car was tuned by RWTD, and had a ported blower and full exhaust. Sold it for $15K when it easily would've sold for $22-25K at the time. On neither car did I blame FORD for my misfortune, nor the tuner. I did try to get Ford to warranty the '09, but in the end I knew it was my $$, and my fault. These unfortunately are the risks we assume when we modify our vehicles from stock then beat on them. If you want reliability buy a 4cyl accord and leave it stock.
If you do indeed report this to the NTSB, make sure you let them know the circumstances. Ditto with bad mouthing the manufacturer on the internet.
Modding is a pay to play game for sure. All the points you make are definitely valid, and I agree with every one....
However they are kind of based on the assumption that the tune was at fault. You knew the problems you had and sometimes parts just fail. The cause of this engine fire and the popping sound will never be known I guess... because right or wrong (no judgement) Ford declined to investigate it (which may have been the best for Dean)....
If it's reported to the NTSB they won't likely take any action unless multiple similar reports are made... like the recent Tesla battery fires where it took three similar. But if there's a possibility of an inherent risk (and I'm not saying there is) that report is the only real avenue to discovering it for the safety and benefit of everyone. Of course it's not even our choice.
Just a little different perspective, I think.
Not really trying to go and forth with you, but in his original post he doesn't state that his car is tuned. He states the Airad didn't cause the problem and that Ford agrees to that. And that Ford is a terrible company for not standing behind what he clearly knows was a modified vehicle. What get's me, is that maybe noone remembers the original thread or do they all want to jump on the f**k Ford bandwagon? I feel bad for the guy, but in the end it was never Ford's problem to fix. The car is modified. This is the chance we take. I'm sure LMS would tell him to pound sand also.
:thumb: :beer2:
black99lightning I'm with you on this one. That pop i heard on the video WAS under full throttle. Ford saying the airaid was not the cause means they were somewhat looking for a cause. Don't know if they looked at the pcm or not since a lot of under hood wiring was burnt up. I can't tell you how many of my Lightning buddies in years past tried to get engines replaced when they blew them up from modifications and were denied. I'm sure Tractorak will enjoy his Jeep.
Sent from my DROID RAZR HD using Tapatalk
Still like to know what happened and if it was preventable, either by driver input or by component upgrade along with the mods/tune. If OEM "accessory" parts like fuel injectors and coils are pretty much at their limits, for example, we need to know that. How much "slop" is in the design vs production.
Quote from: SHOdded on March 18, 2014, 07:20:44 PM
Still like to know what happened and if it was preventable, either by driver input or by component upgrade along with the mods/tune. If OEM "accessory" parts like fuel injectors and coils are pretty much at their limits, for example, we need to know that. How much "slop" is in the design vs production.
How heavily modified/tuned was this SHO ? WOT from a dead stop and what was the outside temp? Was the car up to normal operating Temp ? WHY WAS THE VIDEO BEING DONE TO BEGIN WITH ?
It's begining to look like at least some of the blame might fall on the owner ?!?
Quote from: JeffsSport on March 18, 2014, 06:56:08 PM
black99lightning I'm with you on this one. That pop i heard on the video WAS under full throttle. Ford saying the airaid was not the cause means they were somewhat looking for a cause. Don't know if they looked at the pcm or not since a lot of under hood wiring was burnt up. I can't tell you how many of my Lightning buddies in years past tried to get engines replaced when they blew them up from modifications and were denied. I'm sure Tractorak will enjoy his Jeep.
Sent from my DROID RAZR HD using Tapatalk
Yep. I look every winter for the Noobs with Lightnings that feel they have to race people in the middle of winter, only to throw a rod. I have a buddy that has done it twice. The 2nd motor was supposedly built?
IIRC there was a spark plug change not long before the incident. I still think it was a plug or a coil.
I was under the impression this car was stock, aside from the air intake, is that not the case?
Regardless, once again, this is exactly the type of reason we carry insurance, because unless there is a pattern of EcoBoosts catching on fire, Ford cannot be expected to be responsible. The problem here is that the fire is of an unknown cause, Ford has to either take all unknown fires seriously, or NONE.
If I were Ford I'd opt for none as well, because it would open them to all kinds of attempts at fraud. Drivers are legally required to carry insurance, in this case the owner was lucky enough to receive $7.5k OVER what he owed. I'd say that is a VERY good outcome. The only better outcome would have been EVEN more money over what was owed.
Someone mentioned this is the cost of modding a car, things can go wrong.... I say this is simply cost of owning a car! Sometimes they get totaled, and it sucks, but that's life sometimes.
He had a 91 Octane tune from LMS. He had also purchased a 3 bar but I don't know if he ever installed it. He indicated both of those things in another thread.
My first reaction when I saw this thread was, "Why the hell is he mad at Ford?" Of course, we were not privy to the conversations he had with them but, as Yowen and others have said, a car fire of "unknown cause" is for the insurance company to handle.
I don't know if the engine actually blew up, but if it had and there was NO fire, Ford would have been within their rights to refuse to warranty it if they discovered the tune.
I don't like Ford Customer service that much either, but I had the same reaction as Bruce: "Why are you mad at Ford?".......I think in the end, the result here, Insurance covering, was just and appropriate. If he had NOT had the fire and the engine just blew up, I think he would have been in a more difficult predicament.
Quote from: TSS on March 19, 2014, 10:28:38 AM
I don't like Ford Customer service that much either, but I had the same reaction as Bruce: "Why are you mad at Ford?".......I think in the end, the result here, Insurance covering, was just and appropriate. If he had NOT had the fire and the engine just blew up, I think he would have been in a more difficult predicament.
TSS... from your special training... is that because of the ECU being fried (destroying evidence of the tune and/or prevented Ford investigation) ....or because the fire caused liability to fall to the insurance company. Interested in your educated opinion. TIA
No special training for this :) - auto insurance usually covers automobile fires and damage - even if it is your own fault (so long as it is not intentional), but they don't cover a blown engine. If they did, nobody would buy an extended powertrain warranty.
If he had simply blown the engine, I don't think his insurance company would help. So....if no insurance and no Ford help, it would have been a worse predicament. The fire was a good thing IMO.
Quote from: DJE624 on March 18, 2014, 09:47:18 PM
IIRC there was a spark plug change not long before the incident. I still think it was a plug or a coil.
A dead coil or plug wouldn't have caused that. If it did throw a rod, detonation would've. Tune typically leans out fuel trims, more boost, timing adjustments, throw in frigid dense air.....boom!
Complete speculation on my part but....if one of the plugs was not installed properly (cross threaded, for example) and the compression actually blew it out, I suppose the hot gases from the combustion chamber could have caused the fire.
In any case, the insurance company really stepped up to the plate here with that settlement. I agree with Todd. The fire was a good thing under the circumstances.
Let me answer the why am I mad at Ford question.... Because I do not think that the tune (91 Livernoise) was the cause of the failure and if they were able to determine that what I did would cause such a problem then I would have accepted my fate. However not wanting to investigate and not speaking to me about it along with the attitude at the dealership caused me to have a not so lovely feeling for FMC. My mods were 91 octane, airaid and the one step colder plugs gapped at .30. I was using a dash cam because I bought the Gopro 3 from Costco and I drive around a lot and I have caught some pretty interesting stuff with it like my car catching fire for instance. I used to own a heavily modified WRX for 7 years I drove it hard and I had done all the work myself and I never had any failure. As far as wide open throttle before the incident yes I aggressively left the light and it was approx 13-15 degrees outside on a fully warmed up engine. There is no external evidence of an engine grenading and there was no rod knock while I was driving it to the parking lot. There was also no oil leaking on the ground either. I do not know where the oil was when the dealership told me there was evidence of an oil leak. In closing I am more than willing to accept blame when it is my fault until it is proven that it was something that I had done I reserve the right to be pissed.
Well said.
Quote from: Tractorak on March 19, 2014, 01:15:49 PM
Let me answer the why am I mad at Ford question.... Because I do not think that the tune (91 Livernoise) was the cause of the failure and if they were able to determine that what I did would cause such a problem then I would have accepted my fate. However not wanting to investigate and not speaking to me about it along with the attitude at the dealership caused me to have a not so lovely feeling for FMC. My mods were 91 octane, airaid and the one step colder plugs gapped at .30. I was using a dash cam because I bought the Gopro 3 from Costco and I drive around a lot and I have caught some pretty interesting stuff with it like my car catching fire for instance. I used to own a heavily modified WRX for 7 years I drove it hard and I had done all the work myself and I never had any failure. As far as wide open throttle before the incident yes I aggressively left the light and it was approx 13-15 degrees outside on a fully warmed up engine. There is no external evidence of an engine grenading and there was no rod knock while I was driving it to the parking lot. There was also no oil leaking on the ground either. I do not know where the oil was when the dealership told me there was evidence of an oil leak. In closing I am more than willing to accept blame when it is my fault until it is proven that it was something that I had done I reserve the right to be pissed.
Regarding the quote in this post: As far as the cause of the fire all the rest is now and will forever remain, even with expert opinion, pure speculation for the very reason Tractorak is angry.... no investigation done by Ford when it could have been.
Thank-you Dean for sharing. I agree with your position completely. 'Nuff said.
Quote from: black99lightning on March 19, 2014, 12:48:14 PM
Quote from: DJE624 on March 18, 2014, 09:47:18 PM
IIRC there was a spark plug change not long before the incident. I still think it was a plug or a coil.
A dead coil or plug wouldn't have caused that. If it did throw a rod, detonation would've. Tune typically leans out fuel trims, more boost, timing adjustments, throw in frigid dense air.....boom!
Sounds like a valid point as far as ambient air temps and lean fuel trims are concerned , especially at WOT . I wish we had an Expert that could chime in .
Quote from: Tractorak on March 19, 2014, 01:15:49 PM
In closing I am more than willing to accept blame when it is my fault until it is proven that it was something that I had done I reserve the right to be pissed.
Ford should be responsible in figuring out if it was your fault or their fault that the car caught on fire? In a freak, isolated case of an engine fire? On top of that it was a modded car. I'm with Ford on this one, you went on to deal with this with your insurance company and got a payday that almost couldn't have been any better. As a whole could their customer service be better? Yes. I'd like some dang taillights with chrome that does NOT fall off.
Well I just got around to reading this, sorry. I'm amazed the car kept driving. That's a serious testament to those coils in the front!
Situation sucks, happy you're happy with the new car though. I've heard bad things about dealing with ford directly but I haven't had to deal with them yet. Only dealings I have had with my warranty have been positive.
Quote from: yowen on March 19, 2014, 03:20:53 PM
Quote from: Tractorak on March 19, 2014, 01:15:49 PM
In closing I am more than willing to accept blame when it is my fault until it is proven that it was something that I had done I reserve the right to be pissed.
Ford should be responsible in figuring out if it was your fault or their fault that the car caught on fire? In a freak, isolated case of an engine fire? On top of that it was a modded car. I'm with Ford on this one, you went on to deal with this with your insurance company and got a payday that almost couldn't have been any better. As a whole could their customer service be better? Yes. I'd like some dang taillights with chrome that does NOT fall off.
I would think it would be a great idea for Ford to find out if the "freak, isolated" case was in deed just that or if it could point out a possible potential weakness in the engineering which could prove life threatening somewhere ....sometime. This Ford attitude reminds me of what GM is fessing up to with the ignition switch failure issue. The SHO seemed to run pretty smoothly while smoking. I doubt it threw a rod or even dropped a cylinder. What flameable product got spread and ignited by what seems to me to be a question Ford should want to answer.