Anyone ever have their heated/cooled seats stop working? When I turn them on with the MFT nothing happens, I do not hear the fans running like usual. The wife really enjoys the heated seats in the winter and I really enjoy the cooled seats in the summer.
Any advice/help would be greatly appreciated as I have read the manual and it says to diagnose with ford specific tools and I do not like any of my nearby dealers as they are always trying to up sell something.
Scott
Is it just the drivers side not working ?
I believe it is both sides. I suppose this weekend I will turn them on and then put the seats up in the air to see if I can hear the fans. I remember when the cooled portion was one the fans were audible, but not obnoxious.
If it's both I would check the fuse. It controls both seats.
I remember reading someone on taurusfourm found a broken wire on the driver side seat cushion and soldered the wire back together, but it was only the driver side not working.
So I suppose the seats would show as on, in the MFT but could be the fuse. I will check the fuse this weekend. I need to find a reasonable dealer in the area. Thank you very much for the response.
Scott
(https://uploads.tapatalk-cdn.com/20170214/4fc47fb7aea4d6ef3dfa9cdd91d9c7f9.jpg)
(https://uploads.tapatalk-cdn.com/20170214/a8c9f1fc32b4943a9e8ced0c50e50c28.jpg)
Found the Taurusclub write up.
It's for a 2010-12 though. Should be pretty similar for newer.
http://www.taurusclub.com/forum/114-5th-6th-gen-maintenance-repair/275393-2010-2012-heated-seat-repair-writeup.html
Wow, wow amazing thanks for the information.
Well, I went and checked the fuse, it is fine. Took it out and checked continuity seemed just fine. I also looked at the connections below the seats and they both look fine. Any other ideas?
Heated steering wheel work? Scott due update your signature with your current vehicle and any mods you may have,thanks. Z
ZSHO yes my heated steering wheel does work. Sorry about the signature, it should be updated now. My SHO is stock out of the box.
I would try removing the ground (negative)cable from the battery for at least "five" min and see if that helps,you might loose your settings but worth a shot. Z
Maybe the control module?
http://www.tascaparts.com/ford/taurus/9u5z14c724a/2013-year/sho-trim/3-5l-v6-gas-engine/electrical-cat/heated-seats-scat/?part_name=control-module
http://www.tascaparts.com/ford/taurus/bu5z14c724a/2013-year/sho-trim/3-5l-v6-gas-engine/electrical-cat/heated-seats-scat/?part_name=control-module
Just curious, do none of them work (heated/cooled driver, heated/cooled passenger, heated rears)?
I would think that info could help you to diagnose the problem as well.
Yes none of them work. No heat no cool on driver or passenger seat.
If you have extended warranty hopefully it will be covered.
Her's a diagram of the seat and Best of luck to ya. Z
(http://i.imgur.com/yYUG0zGh.jpg?1)
All climate controlled seats are inoperative
-------------------------------------------------
Fuse
Wiring, terminals or connectors
I-CAN communication fault
HS-CAN communication fault
MS-CAN communication fault
Dual Climate Controlled Seat Module (DCSM)
APIM
FCIM
FDIM
-------------------------------------------------
VERIFY BJB fuse 28 (30A) is OK. If OK, CARRY OUT the network test using a scan tool and VERIFY network communication of the FCIM and Dual Climate Controlled Seat Module (DCSM). REFER to Section 418-00 to diagnose a module communication or network concern. If OK, CARRY OUT the Dual Climate Controlled Seat Module (DCSM) self-test and RETRIEVE any DTCs. If any DTC is present, REFER to the Dual Climate Controlled Seat Module (DCSM). VERIFY the touchscreen operation. If the touchscreen does not operate correctly, REFER to Section 415-00B or Section 415-00C to diagnose the touchscreen. If OK, INSTALL a new Dual Climate Controlled Seat Module (DCSM). REFER to Dual Climate Controlled Seat Module (DCSM) in this section.
Well it looks like I need to bring it by the dealer then. That's what I read in the shop manual that they would use a scan tool to read the dtc's if any. It looks like if there are DTC's they start going through pin tests. I think my extended warranty went out at 60k and we are at 71k now. Figures warranty goes away and stuff starts going loopy.
You mean powertrain warranty went out at 60K? That does not cover all this stuff :( Yeah, it really sucks. BUT, have you scanned for DTCs with Forscan Lite and a suitable OBD adapter that can do HSCAN and MSCAN buses? That should pick up any UXXXX codes these modules throw.
I had an issue with my a/c seats not working and looking at the paperwork it says they did a pin check and found bad TED. So you can give that a whirl. I believe the whole process cost $320 but I have bumper to bumper warranty so i pay $100 deductible. It doesn't say what it actually cost but I believe it was ~$320. GL
Well today I did a deep clean of inside and out and decided to check the cl ate controlled seats again as well as the seat filter and all the connections below the driver seat. Amazingly after futzing around with the connectors and the filter the damn seats both started working again. Not only did the drivers seat work again but the passenger seat did as well. I saw no loose or bound connectors, however I did see two clips that hold the looms not properly installed so I put those in. Thanks again everyone for all of the great help. I think the next thing I may tackle is the PTU drain which has never been done and we are at 72k. I think I even convinced the wife to let me tap in a drain plug. She seems on board to actually take out PTU to clean it out.
Thanks again.
Cool, enjoy those seats! And good luck with the PTU drain plug.
So I thought I would resurrect this thread as the heated/cooler seats stopped working again. I got forscan lite and the mx adapter with Bluetooth. I could not get the heated or cooler seats to read or anything with forscan. So we brought it by dealer, they said they could not get their tool to communicate with the dual climate controller seat module so it would need replaced.I think once dealer says module they think they have you cause to replace it I was quoted $985. Because I'm a little savvy and already had removed that controller once I knew it would take at most 30 minutes to remove and replace. I asked for part number and looked up and got it from Tasca Ford for $134 shipped. It amazes me how bad dealer would have hosted me. I'll update once I get part in and if dealer gives me quote like I asked I'll let y'all know if it was parts of labor that made price crazy.
Hope the CCM is THE fix. Is it under the driverside dash or in the center stack?
Well the part they specified is actually under the seat. 15 in link below
http://www.tascaparts.com/ford/taurus/bu5z14c724a/2013-year/sho-trim/3-5l-v6-gas-engine/body-cat/tracks-and-components-scat/?part_name=module (http://www.tascaparts.com/ford/taurus/bu5z14c724a/2013-year/sho-trim/3-5l-v6-gas-engine/body-cat/tracks-and-components-scat/?part_name=module)
Putting in links with this stupid tablet sucks. Also talk about some awesome ambiguous descriptions both 14 and 15 are just called modules lol
The Module should be under the seat Facing towards the front. Z
(http://i.imgur.com/6VUjGWPh.jpg?1)
Ok, I was thinking of the HVAC module, obviously not the right "module" LOL. The seat module is known as the Dual Climate Controlled Seat Module (DCSM).
Zsho where do you get these amazing pictures from. That is exactly it and it takes all of 30 minutes to get it switched out by unhooking seat rails. There is another module under there as well but they didn't say anything about that one.
So it appears that this module is under the passenger seat. It sounds like a relay as it clicks on when you select stuff on MFT. I replaced it with new one in about 30 minutes. It appears the one wire melted some which caused the pin to heat up and I assume fry the module. So I am not sure which went first module or the wire. Below is a link to the connector which shows a partially melted plug. I did not get a new plug yet, but may try to find one. I'll upload and post link to module, however all the appears is the pin that corresponds to that wire is darker in color. Please someone let me know if link works.
https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1 (https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1)
(http://i.imgur.com/eBbNO9zh.jpg)
Quote from: Sbouvia on May 28, 2017, 03:10:02 PM
So it appears that this module is under the passenger seat. It sounds like a relay as it clicks on when you select stuff on MFT. I replaced it with new one in about 30 minutes. It appears the one wire melted some which caused the pin to heat up and I assume fry the module. So I am not sure which went first module or the wire. Below is a link to the connector which shows a partially melted plug. I did not get a new plug yet, but may try to find one. I'll upload and post link to module, however all the appears is the pin that corresponds to that wire is darker in color. Please someone let me know if link works.
https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1 (https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1)
(http://i.imgur.com/eBbNO9zh.jpg)
Done/fixed!! Great info there Sbouvia . Z :)
Quote from: Sbouvia on May 28, 2017, 03:10:02 PM
So it appears that this module is under the passenger seat. It sounds like a relay as it clicks on when you select stuff on MFT. I replaced it with new one in about 30 minutes. It appears the one wire melted some which caused the pin to heat up and I assume fry the module. So I am not sure which went first module or the wire. Below is a link to the connector which shows a partially melted plug. I did not get a new plug yet, but may try to find one. I'll upload and post link to module, however all the appears is the pin that corresponds to that wire is darker in color. Please someone let me know if link works.
https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1 (https://www.dropbox.com/s/zarpwqh3uhbw15e/Photo%20May%2026%2C%206%2032%2030%20PM.jpg?dl=1)
(http://i.imgur.com/eBbNO9zh.jpg)
FOund this thread from your post on Forscan.com. I think my issue is the same as yours. I was poking around under my car and found the module, but have yet to pull it out to look at the wiring.
Same symptoms as you had. BOTH the heat and cool function stopped working at the same time. No "click" from the module under the seat. Once in a while it would work again, but it's been dead for over a year. I want to fix this!
ForScan doesn't even see the module, so I can't pull any DTC's. I'm assuming it's dead.
My Module part number is different. BU5T-14B663-AB. I have a limited, so only the front seats are heated/cooled.
When you replaced the module, did you simple swap the parts, plug it in and that was it? From what I've seen in the service manual, they state it requires dealer programming. Hoping that's not the case as I feel better spending $130 on the module and doing it myself, vs $900+ to have the dealer do it.
EDIT: Crawled under the car. Found the same thing you did. Burned out connector, and plastic melted on the pin.
The module itself looks ok. I opened it up and didn't see any evidence of burning other than the pin coated in melted plastic. I'll try cleaning it up and plugging it back in and see if I get any life out of it.
Did you ever replace the pigtail? From searching it seems the P/N might be 3U2Z-14S411-ZMB. Not confirmed yet though. $40 for a connector is pricey.
https://www.fordpartsgiant.com/parts/ford-wire-asy_3u2z-14s411-zmb.html (https://www.fordpartsgiant.com/parts/ford-wire-asy_3u2z-14s411-zmb.html)
I did not replace the pigtail. It was an easy swap out and no reprogramming. It has been working fine once switched out. My original one had a different part number, maybe the new one changed part numbers. I think I chucked the original a while back as the pin in the module was also fried.
$34.89 ea. Z
WPT928.
Pigtails include the OE connectorAlternate/OEM Part Number(s): 3U2Z14S411ZMB
https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825 (https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825)
(https://i.imgur.com/dw6J2dsh.jpg)
Quote from: ZSHO on September 05, 2017, 10:00:32 PM
$34.89 ea. Z
WPT928.
Pigtails include the OE connectorAlternate/OEM Part Number(s): 3U2Z14S411ZMB
https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825 (https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825)
(https://i.imgur.com/dw6J2dsh.jpg)
Thanks. Just ordered one. Going to try replacing the pigtail first. I found some info to suggest this will fix it vs changing the module out as well.
Tsb 08-23-11
http://ww2.justanswer.com/uploads/adchambers3398/2012-01-25_024147_tsb08-23-11.pdf (http://ww2.justanswer.com/uploads/adchambers3398/2012-01-25_024147_tsb08-23-11.pdf)
Doesn't list the taurus, but same issue. Here's a vid of the repair. If the harness alone doesn't work, I'll replace the module. But thank you so much for the lead as it's been over a year without the Heat/cool function working
http://youtu.be/43KS4ni9lu4 (http://youtu.be/43KS4ni9lu4)
@-Mustang5L5 hope that fixes your issue especially with winter around the corner.
Welcome and Due setup an intro at your earliest convenience,many thanks. Z
https://www.ecoboostperformanceforum.com/index.php/board,14.0.html (https://www.ecoboostperformanceforum.com/index.php/board,14.0.html)
$37.14 with promo-code applied and free shipping included.
491DE1CF932A65
https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825 (https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825)
Just to update, I took the module apart and cleaned the affect pin M with my dremel and a wirewheel. There was a bit of melted plastic on it, so I had to clear it off.
Went out to the car, plugged it into the harness, and my heat/cool seats work again!
Left it tucked under the seat from now. WHen my new pigtail comes in, I'll take the seat out, solder it in, and put it back together permanently. But feels good to get this out of the way. Thanks everyone!
Nice! Enjoy :)
Who doesn’t love resurrecting an old thread. So as previous poster said it does appear to be a factory issue with the ground wire being over stressed. I smell a recall* for a possible fire, as I assume melting plastic under a seat is never good. I replaced the controller under the seat first and the system stopped working again a few weeks back. Went and looked under the seat and the pig tail was toast. I ordered one took the seat out spliced, soldered, and heat shrunk everything back together and used both pins as a ground as noted in YouTube video. I verified on the controller that both pins are tied together by using ohm meter. So far so good. Links below are to pictures of melted pig tail, it was gnarly.
Quote from: Sbouvia on March 04, 2018, 08:36:17 AM
Who doesn't love resurrecting an old thread. So as previous poster said it does appear to be a factory issue with the ground wire being over stressed. I smell a decal for a possible fire, as I assume melting plastic under a seat is never good. I replaced the controller under the seat first and the system stopped working again. Went and looked under the seat and the pig tail was toast. I ordered one took the seat out spliced, soldered, and heat shrunk everything back together and used both pins as a ground as noted in YouTube video. I verified on the controller that both pins are tied together by using ohm meter. So far so good. Links below are to pictures of melted pig tail, it was gnarly. Site says I can't upload .jpeg files even though they show up on iPad as .jpg they keep getting renamed.
https://drive.google.com/open?id=1ja4LC5vmopTW5mUevMkkwBDqvRQQqEf-
https://drive.google.com/open?id=1PIB63s64FjxeWv2WboS6BxPILQ4Nwi0L
https://drive.google.com/open?id=1ekER2psow0V1pSIHkle-yfdwpNn4trMF
Request for access has been sent..I will try to upload the PIC'S once readily available. Z
So it looks like I could post the pics now can you confirm they are in post? JPEG now shows up as an allowed picture
Quote from: Sbouvia on March 04, 2018, 05:37:08 PM
So it looks like I could post the pics now can you confirm they are in post? JPEG now shows up as an allowed picture
Affirmative. Thanks for posting. Z :thumb:
Nasty burns right there.
Just a couple of quick info thoughts. First be careful with Rock Auto, I ordered new struts and shocks for my Mustang and they sent the wrong parts for the install of the struts. And since more than 30 days passed from the time I got the order until I did the install, they refused to replace with the correct parts. And it was Rock Auto's mistake because the shocks and struts were the correct ones. I won't purchase from them.
Second, several years ago I had a problem with my seats, both the passenger and driver seat would inflate on their own, random and they always would inflate fully. Ford is aware of the problem and did fix both of them under warranty so this appears to be another problem that is related to the heated/cooled/massage seats....
It's been a while since I've done the repair, and everything is going quite well. I finished the winter off with those heated seats burning my butt off every morning. Felt great! Now that warm weather is here, the cooled seats have been being used daily.
One hiccup though with the heated seats. If i engage the heated seat function too frequently (like when running errands and constantly turning the car on and off and activating the heated seats) i get an overtemperature fault read by ForScan.
The FSM has this to say
QuoteNOTE: The presence of overtemperature faults (DTCs B2729, B2730, B272A and B272B) can be induced by
incorrect operation of the climate controlled seat system after an initial heat setting has been attained. If a heat
setting is repeatedly turned OFF and ON in an attempt to increase the seat temperature or repeatedly toggled
between heat and cool modes, an overtemperature condition can result and the DTCs will be set.
If the temperature at one of the TEDs rises above 110°C (230°F) in the heat mode or 65°C (149°F) in the cool
mode for more than 4 seconds, the DCSM will record an overtemperature DTC, remove voltage from the
TEDs and go into recovery mode (blower only) for 30 seconds to cool down the TEDs . The same will occur
if a temperature difference of 60°C (108°F) or greater is seen between the backrest and cushion TEDs on
either front seat. The DCSM will continue to monitor the TEDs while in recovery mode. If the temperature of
the TEDs does not drop to 105°C (221°F) in the heat mode or 60°C (140°F) in the cool mode after 30
seconds, the system will continue to cool the TEDs in recovery mode for up to 5 minutes. If the TEDs cool
down at anytime after 30 seconds, but before 5 minutes (checked at 4-second intervals), the system will
operate as normal. An overtemperature DTC will still be recorded even if the system recovers and is operating
normally. Recovery mode is more likely to occur during extreme cabin temperatures with significant seat back
sunload. If the system does not recover within 30 seconds in heat mode or within 5 minutes in cool mode, the
DCSM will disable that seat (fault mode) and remain off until the ignition is cycled. Also, if the DCSM
detects temperature differential fault twice during the same ignition cycle, it will shutdown. When a fault
causes a shutdown, the climate controlled seat indicators will turn off for the affected seat and that seat will
not be operational until the next key cycle.
Could be unrelated, but it never did this before I repaired the wiring harness. Unsure if it's unrelated or related.
Well I have just had my seats stop working "heated/cooled" when I got in the car I smelled friend electric but it disappeared shortly after getting in thought it may have been outside and the heated seats where still working but then later I had turned them off for a bit and tried turning it back on I didn't hear the relay click.
So I checked here since the car should still be under warranty I'll ha e them look at it since they need to know this is a possible issue with the car.
Sent from my Pixel 2 XL using Tapatalk
It sounds like you have a fried pigtail connector! There is a module located u7nder the driver's front seat towards the front IIRC! Simply raise the seat in the UP position in order to gain access.
There is also the Heated Driver Seat HVAC Module located Behind the HVAC CONTROLS IN Center Of DASH. Z
https://www.ecoboostperformanceforum.com/index.php/topic,7439 (https://www.ecoboostperformanceforum.com/index.php/topic,7439)
I did read the thread one question did you need to replace the plug again or just the one time?
I'm hoping that Ford replaces the module and plug on warranty I have 300 miles left before the 30k.
Can you spot the wire?
I can
Sent from my Pixel 2 XL using Tapatalk
(https://uploads.tapatalk-cdn.com/20190105/e4bc90567a737fa2316fbd0a27258f7c.jpg)
(https://uploads.tapatalk-cdn.com/20190106/8246d63356ba1a8ef209e1390edf3152.jpg)
Quote from: Gjkrisa on January 05, 2019, 05:40:31 PM
I did read the thread one question did you need to replace the plug again or just the one time?
I'm hoping that Ford replaces the module and plug on warranty I have 300 miles left before the 30k.
Can you spot the wire?
I can
Sent from my Pixel 2 XL using Tapatalk
(https://uploads.tapatalk-cdn.com/20190105/e4bc90567a737fa2316fbd0a27258f7c.jpg)
It looks like the
BLACK Harness connector! Z
(https://i.imgur.com/dw6J2dsh.jpg)
(https://i.imgur.com/6VUjGWPh.jpg?1)
MOTORCRAFT WPT928 -3U2Z14S411ZMB Leads: 12 -Terminal: Tin
https://www.rockauto.com/en/moreinfo.php?pk=2313448&jsn=22 (https://www.rockauto.com/en/moreinfo.php?pk=2313448&jsn=22)
https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825 (https://www.rockauto.com/en/catalog/ford,2013,taurus,3.5l+v6+turbocharged,1503823,electrical-connector,seat+heater+element+connector,10825)
That looks very familiar to what mine looked like. Since replacing everything (module/wire harness) has been working fine. I suppose I should put the seat in the up position and see if the wires still look ok. The new black wire hookups make it a little difficult to see if it is burnt. If you are going to swap the harness I recommend taking the seat out and placing on a table and then soldering the new connections together. The wires were quite long.