Ecoboost Performance Forum

Ecoboost Performance => Performance => Topic started by: SHOme on January 08, 2019, 11:27:39 PM

Title: MDesigns
Post by: SHOme on January 08, 2019, 11:27:39 PM
Anyone have a phone number for MDesigns Performance?  My snorkle broke.  I have emailed from their website with no response. I have also messaged here.  I see from the posts here they may be hard to get a hold of.

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Title: Re: MDesigns
Post by: SHOdded on January 09, 2019, 12:19:02 AM
Oh boy.  A phone number has been hard if not impossible to locate for these guys.  Have to pester them ad infinitum, unfortunately.

Try contacting MDesign Performance via PM on this site.
Title: Re: MDesigns
Post by: bpd1151 on January 09, 2019, 03:13:36 AM
Still glad I never purchased this product.

Absolute horse poop that their own customers have to go to the extent that they do, just to acquire "service" and/or replacement parts.

Stories like this continue to mount.

To the OP........ I say the following tongue in cheek, however in all seriousness, you may want to try eBay! as there were plenty of "kits" that certainly resembled this vendor's (term used loosely) "product" which were for sale there, before this one started making its' rounds.

Good luck and sorry to see this happening yet once again.



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Title: Re: MDesigns
Post by: FearlessAZ on January 09, 2019, 06:12:37 AM
Took me plenty of emails and messages through FB and here to finally get a hold of someone. They use a cheap material and 3d print those. Took like a month from first email to receiving product.
Title: Re: MDesigns
Post by: SHOme on January 09, 2019, 07:55:42 AM
Thanks.  This is unfortunately what I expected after reading other posts.

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Title: Re: MDesigns
Post by: SHOdded on January 09, 2019, 08:26:13 AM
Probably made in china now.
Title: Re: MDesigns
Post by: ZSHO on January 09, 2019, 09:46:43 AM
FYI - The quickest way to reach them is email @ sales@mdesignperformance.com

To the OP keep us updated on all fronts and hoping for a quick resolution in the matter. Z
Title: Re: MDesigns
Post by: ZSHO on January 29, 2019, 06:50:03 AM
I was curious any updates since last discussion! TIA. Z
Title: Re: MDesigns
Post by: SHOme on January 29, 2019, 09:43:43 AM
No contact yet.

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Title: Re: MDesigns
Post by: SHOdded on January 29, 2019, 10:00:16 AM
Wow, 3 weeks and nothing?  Keep plying them with emails and FB posts
Title: Re: MDesigns
Post by: Moisme33 on January 29, 2019, 06:08:01 PM
Quote from: bpd1151 on January 09, 2019, 03:13:36 AM
To the OP........ I say the following tongue in cheek, however in all seriousness, you may want to try eBay!

Like Bpd said, ebay has carbon fiber "kits" that look just like these. Even more, they have carbon fiber universal snorkels that could be a solution for everyone. may need to make some sort of bracket to attach it to the front of the car, but that would be less of a headache than trying to get a replacement from them.

Here is a link to the universal carbon fiber snorkel on ebay: https://ebay.to/2TjWwsH (https://ebay.to/2TjWwsH) with a bit of searching, there might be one that matches exactly what you are looking for.

-Mo-
Title: Re: MDesigns
Post by: ZSHO on January 29, 2019, 06:15:56 PM
I think SHOdded was spot on as it ships from Shenzhen,China. Z 
Title: Re: MDesigns
Post by: bpd1151 on January 29, 2019, 06:27:31 PM
Quote from: ZSHO on January 29, 2019, 06:15:56 PMI think SHOdded was spot on as it ships from Shenzhen, China. Z

Not only that, but they've been selling on eBay! for years......

If it were me, I'd be looking into a class action lawsuit for trademark infringement(s) etc.

But that's just the legal side of my brain speaking outloud.

Their customers have been duped.

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Title: Re: MDesigns
Post by: Moisme33 on January 29, 2019, 06:51:28 PM
I still say maybe everyone who has a faulty snorkel or not should get the universal carbon fiber snorkel from ebay and try to make that work. But yeah you're right BPD, the customers were duped!
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