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My SCT live wire TS will not connect to new laptop

Started by Glassman710, February 11, 2015, 02:42:19 PM

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Glassman710

February 11, 2015, 02:42:19 PM
My SCT live wire TS will not connect to new laptop, i just bought the new dell touch screen for dataloging, and the comp will not find device, Help please! lol :)
2013 SHO with Performance Pack, SunTek CXP 18% Tints, Corsa Cat Back Exhaust, K&N Drop in filter, Unleashed 93 octane 2 bar tune. 12.75 @ 107.71 @ palm beach raceway, Florida DYNO JET 346.27 WHP 385.95 WTQ

SHOdded

#1
February 11, 2015, 04:07:00 PM
I'd call SCT directly Phone Support – 1.866.297.6298 (Mon-Fri, 9am-7pm Eastern) for help.  That said, you have a USB connection to the laptop?  Installed the software on the laptop BEFORE connecting the device?  Sometimes it takes a couple of tries for success.
2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!

Glassman710

#2
February 11, 2015, 04:14:52 PM
Quote from: SHOdded on February 11, 2015, 04:07:00 PM
I'd call SCT directly Phone Support – 1.866.297.6298 (Mon-Fri, 9am-7pm Eastern) for help.  That said, you have a USB connection to the laptop?  Installed the software on the laptop BEFORE connecting the device?  Sometimes it takes a couple of tries for success.

yes all software is up to date and i have correct usb, i tried everything, rebooted computer and all, the old computer still reads the device tho, is it a new windows issue i called act and was on hold for 30 mins and 9th inline i hung up lol
2013 SHO with Performance Pack, SunTek CXP 18% Tints, Corsa Cat Back Exhaust, K&N Drop in filter, Unleashed 93 octane 2 bar tune. 12.75 @ 107.71 @ palm beach raceway, Florida DYNO JET 346.27 WHP 385.95 WTQ

SHOdded

#3
February 11, 2015, 04:17:40 PM Last Edit: February 11, 2015, 04:19:18 PM by SHOdded
If I remember correctly, I had to install some kind of USB driver for the software to recognize the device (X3).  I don't know if that solution will work for the TS, but ...

http://www.sctflash.com/showdeviceupdates.php?PNID=5015

I had to install an old version, then update with new software.  So try that.
2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!

Glassman710

#4
February 11, 2015, 04:27:05 PM
Quote from: SHOdded on February 11, 2015, 04:17:40 PM
If I remember correctly, I had to install some kind of USB driver for the software to recognize the device (X3).  I don't know if that solution will work for the TS, but ...

http://www.sctflash.com/showdeviceupdates.php?PNID=5015

I had to install an old version, then update with new software.  So try that.

i will try that thanks i will let you know!
2013 SHO with Performance Pack, SunTek CXP 18% Tints, Corsa Cat Back Exhaust, K&N Drop in filter, Unleashed 93 octane 2 bar tune. 12.75 @ 107.71 @ palm beach raceway, Florida DYNO JET 346.27 WHP 385.95 WTQ
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