guys with snow performance stage 3

scoles92 · May 20, 2016, 12:15:25 PM

The controller should arrive at snow performance on Monday. ill post on here when i hear something from them. I did end up cutting the wires but it will be easy to splice the new controller (hopefully i get one) back in. just had to open the controller up and disconnect the vacuum line.

Brucelinc · May 20, 2016, 12:51:48 PM

I hope you get this resolved. It would be fun to meet up at Brainerd again.

scoles92 · May 24, 2016, 10:53:52 AM

it certainly would be.

haven't heard anything back from snow yet but I'm sure i will soon.

scoles92 · May 27, 2016, 12:18:22 PM

Me and snow are not getting along very well at the moment..

The way it was installed I had 4 wires and 1 vacuum line coming out the back of the controller. It was routed through my dash so I asked if I could just cut the controller cut the harness off and send the controller in to them. They said that was fine. I opened up the controller and removed the vacuum line because obviously I can't just solder that back together. Now they are saying I tampered with it so they won't warranty it. The controller hasn't worked right since day one and I really don't want to pay for a new one. Any advice?

SHOdded · May 27, 2016, 12:45:52 PM

Ask Torrie for help? Post in his vendor forum if you like ...

scoles92 · May 27, 2016, 12:48:52 PM

I sent him an email. Waiting on a response

scoles92 · May 31, 2016, 08:27:23 PM

Well Torrie passed me of fto somone else at unleashed who informed that they aren't willing to do anything on there end. I was hoping they could Atleast call snow and try to smooth a path for me but I guess I'll have to call and b*tch some more. The tech literally told me that he had no idea how I could have uninstalled it without screwing myself in the process.

FoMoCoSHO · May 31, 2016, 09:04:39 PM

Quote from: scoles92 on May 27, 2016, 12:18:22 PM
Me and snow are not getting along very well at the moment..

The way it was installed I had 4 wires and 1 vacuum line coming out the back of the controller. It was routed through my dash so I asked if I could just cut the controller cut the harness off and send the controller in to them. They said that was fine. I opened up the controller and removed the vacuum line because obviously I can't just solder that back together. Now they are saying I tampered with it so they won't warranty it. The controller hasn't worked right since day one and I really don't want to pay for a new one. Any advice?

They tell you that in email or phone call? Did you get the name of the person you were dealing with?

scoles92 · May 31, 2016, 09:49:46 PM

Just got in touch with someone at unleashed. They said they'd try to call snow tomorrow

Brucelinc · May 31, 2016, 09:52:44 PM

This stinks. What you did seems logical. It sounds like they just want a reason not to warranty the controller. Hopefully the last person you spoke to at Unleashed can break this logjam.

scoles92 · May 31, 2016, 09:54:21 PM

Phone call unfortunately. Don't remember his name But he made it somewhat clear that he was the only person in that department. I asked him to let me talk to someone else but he said he was the only person to talk to.. He just kept telling me that there was nothing he could do and got agitated when i said that didn't work for me haha

scoles92 · May 31, 2016, 10:01:29 PM

Quote from: Brucelinc on May 31, 2016, 09:52:44 PM
This stinks. What you did seems logical. It sounds like they just want a reason not to warranty the controller. Hopefully the last person you spoke to at Unleashed can break this logjam.

Yeah I'm hoping torrie can loosen something up for me. I'll definitely think twice before working with snow performance again. I explained what I did to the tech and he seemed to understand that it was the most common sense thing to do. But happily explained that he wouldn't warranty it and that he dosn't build the controllers do he doesn't have any vacuum line to test it. And ovcourse that I tampered with it so the best he could do is sell me one for $235

AJP turbo · May 31, 2016, 11:48:22 PM

You reached Unleashed by phone? What was the number?

Sabtaj1 · June 01, 2016, 12:29:44 AM

where you located Scoles?

scoles92 · June 01, 2016, 09:21:29 AM

Quote from: AJP turbo on May 31, 2016, 11:48:22 PM
You reached Unleashed by phone? What was the number?

Nope email. sent an email to Torrie and he must have forwarded to Leslie because that's who responded. I think he thought i was trying to get him to pay for it once i explained that i just wanted a phone call in that direction they seemed to want to help.