• Welcome to Ecoboost Performance Forum. Please log in or sign up.
collapse

Paint defect new vehicle.

Started by double c, August 10, 2015, 12:57:47 PM

Previous topic - Next topic

double c

SO i have the new-2016-Explorer Sport 2 days and decide to wax.  Notice a couple imperfections on hood.  Small, but now I know they are there.  Look like rock chips.  Into dealer.  He examines-says not into the paint or through clear coat.  Had his guy wet sand/buff etc... Comes out and says you cant feel them but are still visible.  He thinks from dirt in paint process and no color got to cover those spots.  His recommendation is to do nothing further-reasoning that in repainting the hood the curing-baking process will not be at as high a temp as original.  Will look good for a while-but will it hold up for say seven years?  What will it look like then?  So my decision-to go with three small-pin head size-marks in hood or have it repainted. 

Any thoughts out there from the collective expertise of this forum?  Color is Ingot Silver Metallic. 

Appreciate any and all remarks.

Thanks
2010 Steel Blue Metallic  Stage 4+ My DD (Gone Girl)

2013 Escape Titanium Sterling Gray Metallic 2.0 EB  XYL's DD

2016 Explorer Sport: Ingot Silver Metallic: CQuartz-Finest My DD

SHOdded

Have you talked with the sales manager/dealership manager?  ThCould call Ford National Customer Service (number should be in the Owner's Manual) and see what they have to say.  I am not hopeful, but considering that you are first owner/brand new vehicle situation, they may put in a proper fix for this issue.  Just be sure to be extra nice :D

Worst comes to worst, have a reputable detailer examine and correct those imperfections.  If that still doesn't satisfy, repaint, or seal in with a coat or two of CQuartz Finest / Opticoat etc.
2007 Ford Edge SEL, Powerstop F/R Brake Kit, TXT LED 6000K Lo & Hi Beams, W16W LED Reverse Bulbs, 3BSpec 2.5w Map Lights, 5W Cree rear dome lights, 5W Cree cargo light, DTBL LED Taillights

If tuned:  Take note of the strategy code as you return to stock (including 3 bar MAP to 2 bar MAP) -> take car in & get it serviced -> check strategy code when you get car back -> have tuner update your tune if the strategy code has changed -> reload tune -> ENJOY!

ZSHO

If there are only a few pin sized rock chips would personaly leave it alone,the only thing that i would do is for the dealer to give you a free touch up pen kit and have there body shop touch up those chips and check to see if there are any more,honestly its not worth having a new vehicle painted,you never going to get that factory finish paint job,best of luck and keep us updated.  Z


2013 Performance Package SHO| Livernois Custom Methanol Tune|3-Bar Map|Reische-170-Stat|Full Race Tial-10psi BOV in Black|PPE-Gloss Black Hot Pipes|EPP Dual Intake in Gloss Black|PPE Catted DP|Corsa Sport Cat Back Exhaust|H&R Sport-Springs|CFM Performance Billet Valve Cover Breather In Gloss Black|Llumar 20%Ceramic window Tint|MSD Ignition Coils in Black|Extreme Roof Spoiler|Redline Fluids all around|Gearhead Intercooler|First-SHO With Direct Port Alky-VP-M1-100%-Methanol Injection|LMS-Custom-Dyno-Tuned @ 415whp-465wtq| Best Trap Speed of 115.54 mph|