Had a interesting conversation with Koons Ford here in the DC metro area.
They refuse to change the PTU fluid on any vehicle under warranty, or under an extended warranty. They say it opens them up to liabilities if it fails later, under warranty.
They also said Ford manual, as we all know, says you must drop the PTU, but this only must be done if contamination, such as flooding, is suspected. Which if so, voids the warranty due to suspected contamination, i.e. flooding, etc.
They say that owners should call Ford to request the service manual update so that they can service it.
I suppose I understand, especially in today's litigious environment. But, I did have them mark the customer request for fluid change on the service order, and I will during all future visits for service, to cover myself, ha.
Oh well.....