I do not think closing this is the answer. People aka consumers need to be able to see all experiences whether good or bad about these companies. I figured what better place to give my experience than a popular forum where people who are interested in these purchases can get real feedback that's not just popular for the company. If someone asked me if I thought they should purchase an LMS tuner for their ecoboosted vehicle I would say sure, but make sure of this and this as I would with any tuner or product someone would be spending money on. I'm simply sharing my own personal experience and hoping to help others who may have had similar experiences or issues. Isn't that what its about? Do I wish my experience was more pleasant? Sure I do, but I did not post this asking for LMS to chime in, they chose to do so, this was not me coming here looking for a back and forth. It is what it is, but I personally would rather be able to find things like this as a consumer to help educate myself on companies, products and future purchases. I'm pretty sure as consumers we can all agree there is good and bad with every company in existence, but I always find myself a skeptic when all you can ever find is 100% positive feedback yet I am experiencing difficulty myself with said company. Its because of things like this, where not everyone agrees on something so it gets removed. I do not believe removing this would serve any purpose other than to silence my experience which I chose to voice here.