Brand new 2013 SHO going back in the shop AGAIN (Oil Leak)

[MEANSHO]

So just to update you guys the dealers saying the PTU was over serviced and that caused the oil to spill out of the breather once it heated up. Im going to keep an eye on it. I have already talked to ford CRC about all the issues im having with my car and I haven't even made my first payment and the car only has 1400 miles on it. They are going to see about doing a buy back on the car but I doubt that will happen. Overall it has been a huge PITA the nearest dealer is a 3 hour round trip.

Damn. Well let's hope that's all it was but only time will tell. If it's any use to you they will give you an extended warranty to you for your trouble. I had about 6k in warranty repairs that took 5 months to get done. So there will be some kind of compensation. If you ask.

That would be great but I already purchased the 5 year 100k warranty. Another issue was I couldn't even get a hold of the service writer I would leave messages and not hear anything back it was quite upsetting. Just all around has been an upsetting ordeal I bought a new vehicle cause I wanted reliable transportation for my family I have three young children all in school and the nearest dealer is 1.5 hours away. Between my wife and I trying to get this car back and forth to the dealer with no compensation for our time gas or anything has just left a bad taste in our mouths about the whole purchase.

[wasinger3000]

So just to update you guys the dealers saying the PTU was over serviced and that caused the oil to spill out of the breather once it heated up. Im going to keep an eye on it. I have already talked to ford CRC about all the issues im having with my car and I haven't even made my first payment and the car only has 1400 miles on it. They are going to see about doing a buy back on the car but I doubt that will happen. Overall it has been a huge PITA the nearest dealer is a 3 hour round trip.

Damn. Well let's hope that's all it was but only time will tell. If it's any use to you they will give you an extended warranty to you for your trouble. I had about 6k in warranty repairs that took 5 months to get done. So there will be some kind of compensation. If you ask.

That would be great but I already purchased the 5 year 100k warranty. Another issue was I couldn't even get a hold of the service writer I would leave messages and not hear anything back it was quite upsetting. Just all around has been an upsetting ordeal I bought a new vehicle cause I wanted reliable transportation for my family I have three young children all in school and the nearest dealer is 1.5 hours away. Between my wife and I trying to get this car back and forth to the dealer with no compensation for our time gas or anything has just left a bad taste in our mouths about the whole purchase.

Have you called your regonal customer service rep? The corporate level. After 4 months of back and forth with a dealer I called my regonal rep and the car was fixed a week later. They make things right, quickly too.

Just call ford service and they will transfer you to your regonal rep. Most likely have to leave a message since they screen calls.

+1 800-392-3673

[SHOdded]

Feel for ya, man, may good sense be knocked into the dealer's head right away!

[PokerMunkee]

They should take care of one of your payments.  At least that helps with the gas of going back and forth.

But to be honest, it's not their problem you live out in BFE! LOL.

[wasinger3000]

But it is their fault for selling a faulty car... thus making him drive from BFE to civilization.

[Quinid]

But it is their fault for selling a faulty car... thus making him drive from BFE to civilization.

I agree. And if they try to say it's not their problem then have them tow it next time.

[ZSHO]

Why should you make payments to a car that mostly is at the dealer for repairs,consult with an attorney regarding the lemon law which varies by st ate.http://www.carcomplaints.com/lemon_law/

[MEANSHO]

I appreciate all your guys feedback I am working with ford Customer relations center and ill keep you guys updated.

[MEANSHO]

So I just thought I would update you guys. The car is still leaking oil and now the inside passenger front door handle return spring broke out of the blue. Ford CRC has stated the will not compensate me at all for all the issues I'm having. I have put over 600 miles on my car just from driving back and forth to the dealer for repairs and the car only has 2,200 miles on it. So at this point I'm fed up I have the best CA lemon law attorney on the case. I'll list my issues so far with the car below keep in mind most of these issues required two trips to the dealer (53 miles away) because they did not have the parts in stock so one trip just to diagnose then another trip back to get the part installed.

1. Check engine light came on day after it was bought (Emissions solenoid)
2. Oil Leak
3. Taurus door name plate missing or never installed from factory
4. Oil leaking still after they said they fixed it
5. Inside door handle return spring broken
6. Oil still leaking

[SHOdded]

Indeed sounds like a lemon, the car and/or the dealer.  Best of luck ...

[ZSHO]

Best of luck to you MeanSHO,glad you took my advice regarding the lemon law attorney,hopefully they can get things resolved for you,just be patient,a friend of mine was sold a brand new vehicle which turned out to be non carb compliant and couple of months later gave him a new car,not bad.

[MEANSHO]

Thanks for your guys insight. It sucks the car is having these issues because I can see it really is a fun vehicle to drive but now I'm so upset at the whole situation I don't even want to drive the car anymore. I know the lemon law deal can be a long drawn out process so I will be patient and I will keep you guys updated.

[MEANSHO]

Update to the update the car is currently at the shop again for the oil leak and now they are saying its a bearing on the PTU causing the leak. They are also saying the fix is above there tech data they are allowed to do and they are waiting to here back from ford engineers for a fix they said more then likely they will change the whole PTU.

[PokerMunkee]

You should be able to get 2 or 3 months of payments paid for by Ford Corp.  It's the least they could do.  What a cluster.  It wasn't wrecked or stolen was it? 

I see a couple new 2013 SHOs in San Diego still......guess don't buy a 2 year old car that's still new...

[ZSHO]

That is just a pile of B.S,is this the same dealer you purchased from? nice way to ruin the holiday spirit,hopefully you get compensated for all the troubles,happy holidays and good luck on a speedy resolution.