Oh my SHO absolutely does the "hard engagement" a few times a week.. usually when I coast or lightly brake, then begin to accelerate at a normal rate, the neutral feeling, then BAM, into gear and usually followed by a downshift. That is on the long list of why I regret buying this car... It has been a very bad experience, I am sad to say.
I noticed the spark plug boot problem when I changed the plugs out last summer. Two of my boots were actually fuzed to the spark plug and had to be replaced because they tore when they finally separated from the plug. Its a pain in the but to fish that spring out with needle nose pliers. I was very careful to replace them all properly... what a stupid design.
So far with this car I have had a raccoon bend the radar bracket, the dealer replaced the bracket, but ruined my radar in the process (with no radar there is no cruise control).. To top that off, when i took the car back to have the radar looked at again, they (the dealer) left the air dam screws off the car, so that thing flapping around tore the bumper... Ford won't fix any of it.
Of course the multi cylinder misfire happened within a week of taking it home..
Both front wheel bearings had to be replaced after a "spirited" drive down deals gap ( the tail of the dragon). This happened at 35k miles, seems a bit pre-mature to me.
I learned after buying the car (certified used btw) that the wheels and tires were WAY to worn/damaged to have ever passed that inspection, so the car should have gotten new wheels and tires before i ever took it home. Of course the dealer said that all of that wear and damage (the wheels were quite curbed) could have happened when I drove the car home 150 miles, ya...
Needless to say, owning this car has been the worst experience I have ever had with a vehicle. Never again will I buy another ford... its sad, because I really loved the brand before dealing with Jim O'Neal Ford in Sellersburg, Indiana. The service manager leaves quite a bit to be desired.