Shift Points

[BiGMaC]

MF, if you just got the car, don't forget that it has an adaptive learning transmission. So it means that it learned it's shifting pattern to the previous owner. Yes, the paddle shifters work better, because you are telling it when you want it to shift.

In order to fix the shifting, do what everyone above says to do. See if you have the current programming in your trans, or see if they can reset the adaptive learning mode, a new tune will also reset it. Good luck.

The car is at the dealership now and will be done in the morning.... the techs are putting the most recent program in and resetting the adaptive learning mode.  I will let everyone know if it has helped at all as soon as I get to take it for a ride tomorrow.

I know this must have been answered a million times on here, but what is the story with tunes and warranties?  I bought the car as a certified pre-owned and added the ford premium care for an additional 5 years 100k miles.   I am certainly interested in tuning but not at the expense of voiding either warranty.

Just got off the phone with LMS discussing this... Ford employees please chime in.... If the car is tuned the warranty will get voided.  However I understand that all that can be told routinely is that the OBD2 port has been accessed... as far as this goes the loading of a tune will show up just like a trip to Autozone to just look or canceling a CEL with your tuner or an MX.   
That said, I do also understand that Ford has the ability with more advanced programs to actually tell whether a tune was loaded, but that this advanced program is not routinely run on the car.  This is basically a "data rescue" software that can read code on the SSD that is off the directory.

Anyone with different info that they personally know to be fact, please chime in.   After all, we do pay to play sometimes.

[SHOdded]

If you can, find a tune-friendly servicing dealer.  Surely they are all aware of the existence of tunes for these vehicles.

[Brucelinc]

My humble opinion is that your warranty is clearly at risk if you have a tune.  I doubt I could find a tune-friendly dealer simply because I never take my car to a dealer except for warranty work.  It is difficult to build a relationship that way.  I view a dealer's service department much the same way I would view a proctologist - nice they are available but prefer to avoid them.

If my car was still under warranty and I had a tune, I would see no reason for a dealer to even suspect a tune if I went in for something non-powertrain related - faulty brake caliper, for example.  However, if I had my car towed to a dealer with a connecting rod hanging out the bottom of the oil pan or a catastrophic transmission failure, I imagine they might be suspicious enough to do some investigation - and I couldn't really blame them.

[MFSHO]

So I just picked the car up from the dealership.   Took three days but the computer was all reset and the power lumbar system and the SYNC module were also replaced.  Lumbar works and I'm finally comfortable.  And so far the car is driving great.  Nice crisp shifts smooth ride I'm happy. Not even sure what the SYNC module replacement accomplished but knock on wood all systems are go and maybe it's my imagination after driving my Wrangler for a few days but I'd swear the exhaust not is a bit louder and more throaty. 

[DJE624]

Great news MFSHO!

[MFSHO]

Might I add all free of charge.  Thanks all for the help and input.  I can tell already this newb is gonna like this community.