Step one ?

[Mikesb]

I'm a nuts and bolts guy way way more than computer stuff

So - you got those two files and loaded them on PC ?
Did it create a desktop tuner run icon?

[QuickSilver]

Mine too (rattles) but doesn't seem to be a problem

LETS START AT STEP ONE
DXINT1 - Are you sure you are doing everything in proper order
1st - before anything the files you receive in email are loaded on to PC
2nd - One of those files are an exe to load program
3rd- Then open program
4th - Then plug tuner into PC
5th - Then to vehicle

When your all done - you can go back and open program on PC and view history to see what files were transfered

Exactly. With additional step between2 and 3 to update tuner firmware. That is the "update" application that was included.

Once tuner now plugged into PC, there are no other files for it to load. My understanding from Dave at LMS is that there is supposed to be another set of files that I map to load onto the tuner. Then install onto car.

These are the 2 files that I was given links for. No more, no less!

I had a lil trouble at this step too. I had to download the file 3 times to the tuner before it 'successfully' loaded. Are you trying to load from the desktop Icon right? That's what worked for me.  Admittedly I'm a hardware guy, not a Tech guy.

[EcoBrick Bob]

I had a really hard time with my SCT Tuner the first time... Lots of the problem was me... but since I was running windows 7 64 bit, I had to do an update on the tuner before it would work...  Had 32 bit software in it.  Oh Well..
eventually I got as smart as it and figured it out... LOL

So.. if you are having issues... JOIN THE CLUB... !!!!!!!

If you didn't you are tooo smart to be posting here!!!!!!

[Dxlnt1]

Mine too (rattles) but doesn't seem to be a problem

LETS START AT STEP ONE
DXINT1 - Are you sure you are doing everything in proper order
1st - before anything the files you receive in email are loaded on to PC
2nd - One of those files are an exe to load program
3rd- Then open program
4th - Then plug tuner into PC
5th - Then to vehicle

When your all done - you can go back and open program on PC and view history to see what files were transfered

Exactly. With additional step between2 and 3 to update tuner firmware. That is the "update" application that was included.

Once tuner now plugged into PC, there are no other files for it to load. My understanding from Dave at LMS is that there is supposed to be another set of files that I map to load onto the tuner. Then install onto car.

These are the 2 files that I was given links for. No more, no less!

I had a lil trouble at this step too. I had to download the file 3 times to the tuner before it 'successfully' loaded. Are you trying to load from the desktop Icon right? That's what worked for me.  Admittedly I'm a hardware guy, not a Tech guy.

You speak of 3 files or 3 attempts to load? I ran both apps half a dozen times or so with same result.  As shown in the pic, I only received 2 files. The newly created desktop icon connects to server for all updates I presume. But someone here mentioned thats how it keeps the tunes updated when changed. I do NOT have initial tune files. So either they did NOT write them for me or just did NOT send me links to download with other files!

I'm a nuts and bolts guy way way more than computer stuff

So - you got those two files and loaded them on PC ?
Did it create a desktop tuner run icon?

It did create the app on desktop called tuner app. I click that, it connects to server and says firmware latest version, then disconnects.

[BiGMaC]

This all sounds like some unintuitive software that doesn't give feedback... and lack of instructions.  I haven't seen the software working, but i do write programs for a living and do a lot of crowd-sourcing of users... just an observation about the confusion created... let alone the frustration. 

Maybe Randy at Livernois should see this thread or at least be informed by one of you guys.

Seems like simple instructions for Livernois with screen shots to let you know it's going right would be the answer

[Mikesb]

LMS has been more then helpfully ant patient with me I'm sure they will get it all figured out for you tomorrow
Mine worked perfect the 1st time I did it rite / it just took 10 times to do it rite
They do need a how to for dummy's / at least for me anyway

1 strategy code, vin, device s/n mailed off
2 receive and run email and input the device s/n and what ever eels it asks for
3 the icon created on my desktop says (tuner update application V2) rt, click properties and says release 1.9.3.1

[Dxlnt1]

Response from LMS today. Apparently files were written but my tuner never downloaded them. So Anthony reset or resent to server. Then all files were loaded onto car. Stage 4+. Will test on my way to work tonight.

Thank you LMS for the assistance.

The issue with tuner being loose, according to Anthony, that is how tuner is made to withstand some vibration and shock! Go figure!

[DJE624]

LOL  YAY! You're gonna love it! 

[SHOdded]

Awesome!  Enjoy the warping of time & space!

[BiGMaC]

Way good!    Glad you got it...... Warp 9 Mr. Sulu.... now watch out for tickets!  

[Dxlnt1]

1 LMS tune, stage 4+ equals 1 new car.

[DJE624]

1 LMS tune, stage 4+ equals 1 new car.

You said it brother! 

[QuickSilver]

1 LMS tune, stage 4+ equals 1 new car.

Great quote!  At least you had to work for it