Well I leased the car 1/13, 10 days and 712 miles later my wife tried to merge onto the highway when the car went flat and then had a sudden burst of acceleration. With that came a knock. Had it towed to dealer, blown engine. Took a month to repair, new engine and torque converter. Get the car back, alignment is all out of wack so they fix that. Come April the car is making this horrible creaking noise and the A/C doesn't work. Back to the dealer and they replace the compressor ans say the creak is from my eibach springs, bull s***. They refuse to repair the creak and say its the strut mount so I pay for a new mount which they won't repair because of the springs. I change it out, still a creak. Also a weird noise under acceleration. Take it to another dealer they have it 2 weeks, they had to tighten the whole sub frame assembly down and replace all the bushing that were destroyed while the sub frame was shifting around. Creak gone, other noise still present. Subframe issue was due to the mechanic doing a shitty job putting the engine back in.
At this point I retained a lawyer and ford offered some cash. Brought the car in again for the other sound, they rode with me, verified the noise, had it a week and tightened an exhaust bolt. Noise still there, filed for lemon law on total days down and refusal to repair. Ford sends tech to dealer, tech says something ain't right and it's not related to the springs. They had the car for a final repair attempt, 30 days later I get the car back, here's the list.
Motor mount upside down not connected, turbo heat shields missing, tranny cooling lines not bolted down just pushed into radiator, ac lines improperly run through the firewall, PTU seals destroyed and leaking due to improper installation, 4 bolts missing in bell housing.
Replaced a total of 18 missing bolts, 2 turbo heat shields, PTU seals, motor mount, and stabilizer bushing.
Ford offered more money to keep the car,
At this point I feel the car is not safe.
They refused a buy back and we filed for arbitration.
They settled and are buying the car back but are dragging their feet.
So all the issues after the engine failure was due to a shitty install.
72 days out of service, 5 repair attempts.
I'm getting a Ram, I can't bring my self to buy another Ford for awhile. The dealer was horrible and the corp wasn't much better. I bought 5 new fords in the last 11 years, some customer loyalty they showed me.
