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Author Topic:  Advice Request: water pump weep at 40K miles  (Read 311 times)

Offline HD-Rugby

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Advice Request: water pump weep at 40K miles
« on: November 10, 2020, 08:10:30 PM »
Any suggestions on whom to call at Ford. I purchased it used in July 2019 with 15K miles o[/color]n it. I had the radiator fluid changed at 40,000 miles in the beginning of October. I may have put 400 miles on it. Sheís a 2019 SHO, I have had everything changed early. Oil at 5k, PTU at 10k and the diff at 20 and 40k. This all started a week or two ago and I had the radiator fluid changed a month ago. Any advice would be welcome. The SHO has done mainly highway miles till COVID.... Help
« Last Edit: November 11, 2020, 09:37:47 AM by SM105K »

Offline SM105K

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Re: Advice Request: water pump weep at 40K miles
« Reply #1 on: November 11, 2020, 09:52:58 AM »
Does your SHO have a warranty still?  Being a newer one I would assume.  If it does, take to Ford or Lincoln. 40K is really early for water pump weep.
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Offline HD-Rugby

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Re: Advice Request: water pump weep at 40K miles
« Reply #2 on: November 11, 2020, 02:13:06 PM »
I certainly would agree with 40,000 miles being too early for a water pump leak. But I just had the fluid changed and it went from the orange to the gold. I Purchased it from a Ford dealership, The fluid that is. I donít know what dealership to take it to in the West Chester or the Chester County area in Southeastern Pennsylvania. I did not get an extended warranty on it and wish I did.


This is about 500 miles after I changed it and the reservoir goes low and it looks like itís got too much oil in it now. Not to mention a big puddle in my driveway. 🙈🤬☠️🏴‍☠️😭




I just found on the Ford app that I have a 5 year power train warranty
« Last Edit: November 11, 2020, 05:48:54 PM by HD-Rugby »

Offline JMR76

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Re: Advice Request: water pump weep at 40K miles
« Reply #3 on: November 11, 2020, 08:13:31 PM »
Just throwing this out there.  One of my other Fords (explorer) had a water pump leak around 50k miles.  No warranty coverage.  My Ford garage recommended me call Ford Service complaint center(the main one) and make a complaint about it.  I canít remember the exact department or phone number but maybe someone knows.  They eventually agreed to pay $1,000 towards the repair.


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Offline HD-Rugby

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Re: Advice Request: water pump weep at 40K miles
« Reply #4 on: November 12, 2020, 04:33:23 PM »
I know the full bumper to bumper is 3/36k Not sure if the powertrain continues on after that or not. I think you can VIN check your warranty status herehttps://help.ford.com/warranty/If powertrain is still good the waterpump should be covered.


It says Iím covered but Iíll wait to see what the dealership says since Iíve got 40k miles.


Just waiting to hear from Brian Hoskins Ford, I probably wonít hear anything till Tuesday or Wednesday. And thank you for your advice and insight.
« Last Edit: November 13, 2020, 02:04:20 PM by HD-Rugby »

Offline HD-Rugby

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Re: Advice Request: water pump weep at 40K miles
« Reply #5 on: November 18, 2020, 05:24:34 PM »
Thank you Brian Hoskins Ford in Coatesville Pennsylvania. Warranty work and then changed the oil and filter to boot. They said Ford is killing them as they had 3 other vehicles with the same warranty water pump issues.

 

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