So the transaction is very simple, order the tune on line, you will get a confirmation email with your order.
You will then get a link in the email...
https://www.ghtuning.com/ecoboost-tuning-sheet/It will ask for name, email, phone, order number, mods, a couple click it items, SCT device serial, and strategy number.
In a couple days you will receive your Auto Octane tune. This tune will cover the four popular octanes at the pump and scale power accordingly. 87, 89, 91, and 93.
I believe you will need to pay for a separate tune for the E30 but Gearhead will only tune for ethanol blends if you have a HPFP.
@mattr can provide some insight...
Overall the process is pretty seamless and unless you have a burning desire, you don't need to have any human interaction..
As of right now, there are no discounts for EBPF members.
Hope this helps!!