Mine cracked after a high speed highway run, something flew up and hit the exact center where the camera was, took about a day for insurance to process the free replacement(state law) and a day for the autoglass company to order the oem windshield. They took 10-15mins to remove and install the new one; They had explained to me there's a guy who has his replaced almost monthly somehow and due to the double pane they crack so much easier, yet the insurance company has to replace them for free regardless of how many replacements are performed..